Patient Service Representative - Urgent Care - Full-Time

Summary: Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. They are seeking a friendly and professional Patient Service Representative to assist at the front desk in their Urgent Care, focusing on patient scheduling and check-in processes. Responsibilities: - Greet patients presenting for medical or other services in a courteous manner - Answer telephones in a professional manner - Scheduling appointments in accordant with established procedures - Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs - Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided - Other duties as assigned Required Qualifications: - Excellent customer service, communication, multi-tasking and organizational skills - Good Typing / keyboarding skills is imperative - Professionalism and reliability are key for this position! - Must be a team player and enjoy working with people - Must be able to read, understand and communicate in English - High School Graduate or G.E.D. equivalent - 1 year Medical Front Office experience - Standing and walking for extended periods, Lifting up to 50lbs - Repetitive motion associated with operating a computer and other office equipment - Inside, climate-controlled working conditions Preferred Qualifications: - 2 years of Medical Receptionist or Patient Service Rep experience preferred Required Skills: Typing, Medical Receptionist Experience, Medical Front Office Experience, Customer Service, Multi-tasking, English Language Benefits: Vision, Dental, Medical, Sick leave, Paid Time Off, Life Insurance, Paid maternity leave, Tuition Reimbursement, Short- and long-term disability, Employee Assistance Program (EAP), Health Savings and Flexible Spending Accounts, 401(k) with a Company Match, Profit Share, and Safe Harbor contributions