Assistant Restaurant Manager at Grand America… · Location…

Assistant Restaurant Manager

Sun Valley Resort is seeking a dedicated and experienced Assistant Restaurant Manager to support the daily operations of our restaurant and ensure a memorable dining experience for every guest. This hands-on leadership role helps oversee service standards, team performance, and overall guest satisfaction.

Duties & Responsibilities:

• Support and supervise restaurant staff, ensuring adherence to Sun Valley Resort service standards

• Create and manage employee schedules based on hotel occupancy and dining reservations

• Assist in training new and existing team members in hospitality best practices and technical skills

• Collaborate with kitchen leadership on menu updates, service pacing, and guest feedback

• Provide outstanding front-of-house service, stepping in as needed to support servers and hosts

• Maintain working knowledge of wine service and food pairings; assist guests with recommendations

• Communicate clearly with team members and chefs regarding service timing, special requests, and guest needs

• Ensure proper ordering and stocking of linens, supplies, and small wares

• Handle guest concerns with professionalism and resolve any issues to maintain satisfaction and loyalty

Qualifications:

• Minimum 5 years of hands-on restaurant service experience

• At least 3 years of supervisory or managerial experience in Food & Beverage

• Strong knowledge of wine service and food pairings

• Understanding of restaurant financials, including daily sales reporting and labor cost management

• Excellent communication, customer service, and conflict resolution skills

• Comfortable working in a high-energy environment with varying noise levels

• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
• Can safely lift and/or move up to 50 pounds and frequently lift and/or move up to 75 pounds occasionally