Rental Operations Administrator at Grady… · Silver…

About Us:

Grady Management, Inc. has been a trusted leader in multifamily property management since 1965. Our Culture by Design philosophy grounds our work in purpose, connection, and accountability - guiding how we lead, serve, and grow together. We believe exceptional communities are built by people who take ownership, act with intention, and understand the impact their work has on residents, partners, and each other. Here, every role contributes to something bigger: shaping experiences, strengthening communities, and driving meaningful results.

Job Summary:

We are seeking an experienced and dynamic Rental Operations Administrator to join our team at our corporate office in Silver Spring, MD. The ideal candidate will be responsible for overseeing the Rental Division’s compliance calendar across Maryland and Virginia, handling property tax filings, rental licensing, management agreements, industry credentials, and corporate administration.

Your Responsibilities:

• Coordinate property tax activities, including Income and Expense Questionnaires, assessment notices, and appeal deadlines, and act as the first point of contact for property tax questions
• Prepare and submit rental license applications and renewals across Maryland and Virginia jurisdictions, and manage responses to code violations and inspections through resolution
• Complete recurring jurisdictional filings and logs, such as Form 8703, Montgomery County surveys, elevator inspection certificates, and Rent Stabilization Portal updates
• Prepare, execute, and maintain property management agreements, and track takeover, termination, and renewal dates for leadership
• Manage industry credentials and memberships, including AMO accreditation and VHDA CMA renewals, plus corporate filings and trademark renewals
• Prepare internal reports, including the quarterly bonus calculation report and annual variance report, and log inspection submissions, following up on anything missing
• Handle corporate administration, including the corporate credit card, petty cash, Better Business Bureau responses, and notary services
• Maintain a master compliance calendar with written procedures, and give leadership advance notice of upcoming or at-risk deadlines

What you offer:

• Associate’s degree or equivalent, or 3 to 5 years of related experience and training in property management, or an equivalent combination of education and experience
• Demonstrated experience independently managing a recurring compliance, filing, or renewal calendar without external reminders
• Proficiency in Microsoft Excel, Word, and Outlook, including the ability to build and maintain logs, trackers, and calendars
• Notary Public commission in Maryland and Virginia, or the ability to obtain one within 90 days of hire
• Exceptional attention to detail, discretion with confidential company, owner, and employee information, and the ability to follow through without supervision
• Working knowledge of laws and regulations for multifamily housing, including rental licensing, inspection, and property tax processes in Maryland and Virginia
• Strong written and verbal communication skills for corresponding with government agencies, ownership, residents, and site teams
• Ability to calculate proportions, percentages, and fees, and to compile and verify data for reports such as bonus calculations and variance reporting

What we offer you:

• Comprehensive Health & Wellness Benefits – Enjoy high-quality health, vision, and dental coverage, plus company-paid Life Insurance and Long-Term Disability (LTD).
• 401(k) Retirement Savings – Secure your financial future with our 401(k) plan, which includes a competitive company match.
• Generous Time Off – Enjoy a combination of vacation, sick leave, and paid holidays to relax, recharge, and take care of what matters most.
• Career Development Opportunities – Grow with us through internal career opportunities and pathways for advancement.
• Training and Education Assistance - We are committed to your growth and development, offering educational support, including internal training programs and financial assistance through our Educational Assistance Policy.
• Referral Bonuses – Earn bonuses for referring great employees to our team.
• Industry Associations & Networking Opportunities – As a Grady Management team member, you’ll have access to an extensive network of industry associations and affiliations, such as MMHA, AOBA, PMA, IREM, and NVAA.
• Make a Difference – Give back through our Grady Gives Back program, supporting initiatives that positively impact the communities we serve.

Next steps:

Are you ready to make a difference and grow with a company that values its people and communities? Interested candidates are invited to submit their resume outlining their relevant experiences above. Grady Management, Inc. is an equal opportunity employer, and we are proud of our commitment to diversity and creating an inclusive, equitable environment for all employees.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person