Compliance Specialist at Gracelight… · Los…

Gracelight Community Health is seeking a Compliance Specialist to help protect patient privacy, support safe care, and keep our compliance processes organized and effective. This role works across departments on audits, training, incident reporting, policies, contracts, and provider credentialing.

Working with the Director of Risk and Compliance, you’ll help teams understand requirements, address concerns, and follow through on corrective actions. We’re looking for someone who enjoys detailed work, communicates clearly, and handles sensitive information with sound judgment.

What you’ll do

• Coordinate compliance monitoring and help departments prepare for external audits and inspections.
• Track corrective action plans, follow up with responsible teams, and report progress.
• Maintain incident and grievance reporting systems, support investigations, and help ensure concerns are resolved and documented promptly.
• Coordinate compliance training, deliver staff education, and track completion.
• Maintain organizational policies and procedures, including scheduled reviews, revisions, and approvals.
• Support vendor and contract administration, including document review workflows, approval tracking, and recordkeeping.
• Manage confidential records in accordance with document access, retention, and disposal policies.
• Assist with credentialing, recredentialing, and privileging, including primary source verification, application follow-up, and accurate database maintenance.
• Prepare reports on compliance activities, incidents, grievances, and credentialing.
• Help staff understand standards of conduct, reporting channels, and their responsibilities under the compliance program.

What you’ll bring

• A bachelor’s degree or an equivalent combination of education, training, and relevant experience.
• Knowledge of healthcare compliance requirements, including HIPAA, HRSA Health Center Program requirements, FTCA, and the 340B Drug Pricing Program.
• Strong organizational skills and the ability to manage detailed records, competing deadlines, and confidential information.
• Clear written and verbal communication skills and the ability to work effectively with staff across departments.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook, and comfort learning compliance and credentialing systems.
• Sound judgment, initiative, and consistent follow-through
• Healthcare compliance training, at least two years of experience in a healthcare setting, and familiarity with contract administration, audits, investigations, or credentialing are preferred.

Work location and schedule

This is a full-time, onsite position in Los Angeles.

This position supports Gracelight’s administrative operations and health centers and requires travel between locations as needed. Flexibility to work evenings and weekends when required is expected.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required. The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Bachelor’s Degree required; training in healthcare compliance preferred. Minimum of two (2) years’ experience in a healthcare/health center/hospital setting desired. Familiarity with contract administration and regulations desired.

LANGUAGE SKILLS:

Ability to read and interpret documents, such as policies and procedures, financial statements, benefits information, benefit surveys, board minutes, routine mail, simple contracts and instruction manuals. Ability to compose routine reports and correspondence and speak effectively with employees, visitors and management. Possession of excellent communication skills, both oral and written. Ability to foster a cooperative work environment.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to exercise common sense in carrying out instructions furnished in written, oral, or diagram form and in other daily situations that arise. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make decisions and execute timely to produce a positive outcome.

OTHER SKILLS AND ABILITIES:

1. Demonstrates ability and flexibility to work in other areas of the organization as needed.
2. Demonstrates required knowledge, skills, education for job functions.
3. Able to organize and prioritize work with minimal supervision.
4. Adjusts to changes in tasks and priorities. Seeks, accepts, and acts on feedback.
5. Maintains and promotes a safe work environment.
6. Demonstrates excellent communication skills, both oral and written.
7. Demonstrates proficiency in computer applications such as Microsoft Excel, Power Point, Word, Outlook, and other software facilitating workflows for incident reporting, audits, contract administration and policies and procedures.
8. Displays positive outlook on the job and promotes professional behavior always.
9. Interacts appropriately with diverse populations and different community groups. Sensitive to multicultural issues.
10. Must have own automobile, Valid California Driver License, and active automobile insurance.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT:

The noise level in the work environment is often low. However, there are many times when there is a high ambient background noise of phones and multiple conversations. Employee must be able to screen out background noise to concentrate on work at hand.