Product Excellence Manager, YouTube Ads at Google · Dublin

Oversee the lifecycle of planning, designing, and deploying an internal tool or product, ongoing communications, stakeholder management, and project management and ensure product readiness, identify product gaps, and influence product roadmaps for best possible customer/partner experience. Derive critical insights from customer feedback and data analysis to unlock opportunities for improvement and share insights and potential solutions with internal teams (e.g., Product Management, Engineering, Business Solutions). Assess and identify gaps and issues in products based on customer/partner feedback or metrics analysis, communicate product gaps and issues to internal teams (e.g., Product Management, Engineering), help solve gaps and issues. Collaborate with stakeholders (e.g., Product, Engineering, Sales, etc.) to develop products and tools, manage escalations, requirements, and feedback to and from stakeholders, and advocate for the product stakeholders with internal teams.