FOH Staff - Kitchen 324 at Good Egg Dining Group in Oklahoma City, OK

We’re an OKC brunch favorite, serving from 7:30 am to 2:30 pm every day. Known for our warm hospitality and signature table pancake, Kitchen 324 is looking for energetic, guest-focused Servers, Hosts and Baristas who love mornings, great food, and creating memorable dining experiences.

HOST POSITION SUMMARY

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

HOST RESPONSIBILITIES

• Answer phone professionally and according to restaurant standard.
• Warmly and graciously greet all guests upon arrival.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
• Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
• When immediate seating is limited, record guest names and number of people in party on Resy wait list.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
• Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
• Help with bussing and drink service if time warrants.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

HOST QUALIFICATIONS

• No previous restaurant experience required
• Must have weekend availability
• Be able to work in a standing position for long periods of time (up to 6 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits
• A passion for EXTREME HOSPITALITY

SERVER POSITION SUMMARY Our servers are at the heart of the guest experience. You’ll bring the energy, hospitality, and knowledge to make each visit memorable—while working in a fast-paced, high-volume environment with a tight-knit team.

SERVER RESPONSIBILITIES

• Greet and engage with guests in a warm, friendly manner
• Provide knowledgeable recommendations and explain specials/menu items
• Take and input food & drink orders accurately into the POS system
• Serve food and beverages promptly and professionally
• Monitor guest satisfaction and anticipate needs
• Assist teammates and maintain a clean, organized section
• Present checks and process payments efficiently
• Represent Good Egg Dining Group's mission of extreme hospitality and executional excellence

SERVER QUALIFICATIONS

• Must be 21+
• Must have weekend availability
• Basic knowledge of service procedures, beer/wine/spirits preferred
• Comfortable standing up to 8 hours and lifting up to 30 lbs
• Strong communication, teamwork, and time-management skills
• Passion for creating great guest experiences

BARISTA POSITION SUMMARY: Provide EXTREME HOSPITALITY and friendly, accurate service while preparing the highest quality beverages for our guests.

BARISTA RESPONSIBILITIES • Warmly and graciously greet all guests upon arrival. Make all of our guests feel comfortable and let them know you’re there to personally take care of them. • Maintain impeccable knowledge of all food, beverage and retail product within the store. • Inform guests of specials and menu changes. • Take beverage and pastry orders from guests and servers. • Know restaurant standards, table numbers, wait sections, menu, specials, and be available to answer any questions customers may have effectively. • Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes. • Accept guest payment, process credit card charges and make change (if applicable). • Wash and sterilize glassware. • Prepare garnishes for drinks. • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. • Clear and reset tables in bar area. • Present drink menus, make recommendations and answer questions regarding beer, spirits and wine. • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. • Report all equipment problems and bar maintenance issues to restaurant manager. • Assist the restocking and replenishment of bar inventory and supplies. • Perform side work at the start and end of each shift as required. • Thank guests for their visit and invite them to return. • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

BARISTA QUALIFICATIONS • Be able to communicate and understand the predominant language(s) of our guests. • Possess an above average to excellent knowledge of beer, wine and spirits and common drink recipes. • Possess basic math skills and have the ability to handle money and operate a cash register. • Be able to work in a standing position for long periods of time (up to 8 hours). • Be able to reach, bend, stoop and frequently lift up to 50 pounds. • A passion for EXTREME HOSPITALITY