ISO Audit Executive | Al- Futtaim Automotive |… at Go! Retail… · Doha

Job Requisition ID: 182592

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:
The ISO & ICV Executive plays a key role in maintaining the organization's ISO management systems and ICV requirements. This position ensures that all documentation, processes, records, and supporting evidence are up-to-date and audit-ready. Working closely with Finance and other departments, the ISO & ICV Executive monitors compliance, coordinates audits, documents processes, and follows up on corrective actions. The role supports management in enhancing internal controls, improving processes, and maintaining records necessary for certification, audit, and ICV submissions, contributing to the overall governance and compliance framework of the organization.

What You Will Do:

ISO Management & Compliance

• Coordinate the implementation and ongoing maintenance of applicable ISO management systems, particularly ISO 9001 and any other standards adopted by the organization.
• Maintain ISO policies, procedures, process maps, work instructions, forms, and supporting documentation.
• Manage the document-control system, including version control, approvals, and distribution of controlled documents.
• Coordinate periodic review of departmental procedures and ensure documents remain current.
• Support departments in documenting new processes or changes to existing processes.
• Maintain the ISO compliance calendar and track certification, surveillance, and internal audit requirements.

Internal & External Audits

• Coordinate ISO internal audits across departments.
• Prepare audit schedules, documentation, and supporting evidence.
• Liaise with external certification bodies and auditors.
• Maintain records of audit findings, observations, and non-conformities.
• Coordinate with responsible departments to develop and track Corrective and Preventive Actions (CAPA).
• Follow up outstanding audit actions and escalate overdue items to management.
• Maintain an audit-action tracker and periodically report the status of open items.

ICV Coordination

• Coordinate preparation of information and supporting documentation required for ICV certification/submissions applicable to the business.
• Work closely with Finance, Procurement, HR, and other functions to collect required financial and operational information.
• Maintain supporting documents for ICV-related calculations and verification.
• Coordinate with external ICV auditors/certifiers where applicable.
• Reconcile ICV submissions to underlying financial and operational records.
• Identify opportunities to improve the organization's ICV position through better documentation, sourcing visibility, and data quality.
• Maintain historical ICV submissions, certifications, and supporting files for audit purposes.

Internal Controls & Process Improvement

• Support Finance in reviewing key business processes and internal controls.
• Document Standard Operating Procedures (SOPs), process flows, and control activities.
• Identify gaps in processes or documentation and recommend practical improvements.
• Assist departments in implementing corrective actions arising from audits and control reviews.
• Support initiatives to standardize processes and strengthen governance.
• Maintain evidence demonstrating that key controls and procedures are being followed.

Finance & Audit Support

• Support Finance during internal audit, external audit, and other compliance reviews.
• Coordinate supporting documents requested by auditors.
• Maintain structured documentation and audit trails for key compliance activities.
• Follow up departments for outstanding audit information and supporting documents.
• Assist in reconciliations and validation of financial information used for ICV or compliance purposes.
• Maintain appropriate trackers for audit findings, compliance requirements, and management actions.

Reporting & Monitoring

• Prepare periodic management updates covering ISO certification status, internal audit completion, external audit findings, open non-conformities, CAPA status, overdue corrective actions, ICV certification/submission status, documentation gaps, key compliance risks.
• Maintain a centralized ISO / ICV / Audit Action Tracker with clear ownership, target dates, and completion status.

Required Skills To Be Successful:

• Strong knowledge of ISO 9001 Quality Management Systems and internal audit methodology.
• Proficiency in SOP and process documentation and records control.
• Experience with ICV requirements and supporting documentation.
• Advanced skills in Microsoft Excel, Word, and PowerPoint.

What Qualifies You For The Role:

• Bachelor's degree in Accounting, Finance, Business Administration, Quality Management, Engineering, or related discipline.
• ISO 9001 Internal Auditor / Lead Auditor training.
• 3-5 years of relevant experience in ISO, quality systems, internal controls, audit, finance compliance, or ICV-related activities.
• Experience in a multi-department organization within the automotive, trading, distribution, or service industry.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.