Senior eCommerce Merchandiser at Global… · Remote

SENIOR ECOMMERCE MERCHANDISER Position Summary: The Senior eCommerce Merchandiser is responsible for executing and optimizing our merchandising strategy across our full product assortment for all Show micro-sites. This role is responsible for driving revenue growth, enhancing the digital customer experience, and maximizing conversion through effective product presentation, promotions, and on-site merchandising tactics. Being data-driven and customer focused, including both Show Organizers and Exhibitors, will be key for success in this role. • Execute eCommerce merchandising strategies to drive sales, conversion, and increase average order value • Manage product categorization across the site • Optimize site navigation, search, and product discovery to improve user experience • Analyze performance metrics (e.g., conversion rate, bounce rate, AOV) and translate insights into actionable improvements • Plan and execute promotional campaigns for select Shows • Collaborate with Marketing, Product and CSM teams to align messaging and visual merchandising • Execute product placement, cross-selling, upselling, and personalization strategies • Partner with the Web Content Supervisor to ensure accuracy and consistency of product data, pricing, and visibility • Conduct A/B testing to optimize layouts, product pages, and merchandising tactics • Partner with internal departments including Web Content, Client Services, IT, Marketing, and Operations to improve communication, address operational challenges, and enhance service efficiency • Develop and execute strategies to manage complex exhibitor concerns and ensure client satisfaction • Enforce adherence to brand and legal guidelines to maintain consistency and uphold GES’ visual identity across all digital outputs • Stay current on eCommerce trends, tools, and best practices • This role doesn’t currently include direct reports but may expand to include oversight and mentorship of a future eCommerce Coordinator. Key responsibilities include: managing daily tasks and performance, conduct regular 1:1 meetings Qualifications: • 3-5 years of experience in eCommerce merchandising or digital retail • Strong analytical skills with experience using tools like Google Analytics, Adobe Analytics, or similar • Experience with eCommerce platforms (e.g., Big Commerce, Shopify, Salesforce Commerce Cloud, or Magento; Big Commerce preferred) • Proven ability to drive revenue growth through merchandising strategies • Strong understanding of UX/UI principles and customer journey optimization • Excellent cross-functional collaboration and communication skills • Detail-oriented with strong organizational and project management abilities • Required to be at computer to do work which includes long periods of sitting Preferred Qualifications: • Bachelor’s degree in Merchandising, Business or related field • Experience with personalization tools and merchandising automation platforms • Familiarity with SEO and on-site search optimization Key Competencies: • Strategic thinking • Data-driven decision making • Customer-centric mindset • Results-oriented • Adaptability in a fast-paced environment  Work Environment: Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights: • Competitive salaries • 401K with company match • Healthcare/vision/dental insurance • Wellness benefits • Career development program • Employee assistance program • Vacation time • Community involvement opportunities • Team activities And much more…… #LI-JM1