EA to Chief Technology Officer

Location: Holborn - London

Accepting applications until:

27 November 2026

Job Description

Executive Assistant to the Chief Technology Officer

Your Role: Executive Assistant to the Chief Technology Officer

This role is a true extension of—and strategic partner to—the CTO. We’re looking for someone highly organised, proactive and calm under pressure, who can manage multiple priorities while helping the CTO focus her time and attention on the work that matters most.

You will be a trusted adviser and operational partner, with a strong understanding of the CTO’s priorities, teams and stakeholders. You’ll use sound judgement to shape the diary, manage information flow and ensure the CTO is well prepared to make decisions, lead effectively and spend meaningful time with teams across Holborn, Leicester Square (LSQ) and the regions.

You’ll also play an important role in building connection across the Technology function, supporting team events, engagement activity and cross-site collaboration.

As Executive Assistant to the Chief Technology Officer at Global, you will:

Key Responsibilities

• Strategic executive partnership, diary management & prioritisation: Partner closely with the CTO to understand her priorities and ensure her time is invested in the right areas. Provide complex, fast-moving diary management; balance competing demands; and proactively make recommendations on where the CTO’s time will have the greatest impact. Ensure a thoughtful balance between strategic priorities, leadership responsibilities, time with teams in Holborn and LSQ, regional engagement, and external commitments. Keep day-to-day operations running smoothly while staying ahead of deadlines, urgent actions and potential clashes. Ensure the CTO is fully prepared for meetings, with relevant papers, context, minutes and actions in advance.
• Communication, stakeholder & team engagement management:
  Manage the CTO’s inbox, monitoring requests, channelling communications appropriately and highlighting urgent or high-priority actions. Liaise daily with internal and external stakeholders, including the Board, senior executives and Global EAs and PAs. Build strong relationships across Technology and the wider business, acting as a trusted and approachable point of contact for colleagues engaging with the CTO. Support the planning and delivery of Technology team events, leadership offsites, team meetings and engagement activity across Holborn, LSQ and regional locations. Assist with guest management at major Global events such as Classic FM Live, Capital’s Summertime Ball and Jingle Bell Ball.
• Reporting, travel & systems:
  Co-ordinate and collate data from multiple teams for monthly Board reports and upload to the Board reporting system. Manage travel and logistics for the CTO, including visits to regional offices and teams where required. Use Global systems such as Workday and Concur to process expenses, invoices and POs, and interface with IT and Facilities to ensure equipment, meeting spaces and practical arrangements are in place.
• Presentations, projects & process improvement:
  Create and format high-quality PowerPoint and Keynote presentations. Support project work, research and cross-functional initiatives as requested, including booking meeting rooms and external venues and carrying out occasional ad hoc personal tasks for the CTO. Continuously seek ways to improve processes, increase productivity and strengthen the operational effectiveness of the Technology function, including effective use of communication and collaboration tools such as Teams and Zoom.

What You’ll Love About This Role

Think Big: Work at the heart of Global’s Technology function, supporting initiatives that power products used by millions of listeners, viewers and customers.

Own It: Be a genuine partner to the CTO—using your judgement to protect and prioritise her time, so her focus remains on the areas where she can make the biggest difference.

Keep it Simple: Turn complex schedules, information and stakeholder needs into clear plans, structured meetings and concise documentation.

Better Together: Build strong relationships across Technology and the wider business, helping connect teams across Holborn, LSQ and the regions. Play an active part in creating engaging team moments, events and ways of working that bring people together.

What Success Looks Like

In your first few months, you’ll have:

• Built strong relationships with EAs and PAs across the business.
• Developed a clear understanding of the CTO’s priorities, leadership style, teams and key stakeholders.
• Established a trusted partnership with the CTO, helping her make deliberate choices about where to spend her time and attention.
• Built a strong understanding of the key stakeholder groups and team dynamics the CTO works with day to day.
• Developed a clear view of key dates, regular deadlines and reporting requirements.
• Put in place effective processes for diary, inbox and meeting management that reduce friction and last-minute issues.
• Created a balanced rhythm of engagement across Holborn, LSQ and regional teams.
• Supported the planning and delivery of well-run team events, leadership sessions and engagement activity.
• Consistently delivered well-structured meetings with agendas, pre-reads and clear actions.
• Become a reliable, well-connected point of contact for internal and external partners engaging with the CTO.
• Supported the preparation of high-quality presentations, updates and reports.

What You’ll Need

• Executive support experience: Experience supporting a C-suite executive, ideally within a fast-paced, high-growth business environment.
• Strategic partnership & prioritisation: The ability to understand and anticipate the CTO’s needs, confidently manage competing requests, and use sound judgement to help ensure her time is focused on the highest-value priorities.
• Organisation & planning: Excellent organisational skills, with the ability to manage complex diaries, shifting priorities, travel, events and multiple workstreams simultaneously.
• Communication & stakeholder skills: Clear, professional written and verbal communication, with confidence dealing with senior stakeholders. You will have a genuine “can do” attitude, where nothing is too much trouble, and thrive in a fast-paced environment.
• Relationship building: A collaborative and approachable style, with the ability to build trusted relationships across teams, seniority levels and office locations.
• Discretion & judgement: You will often deal with sensitive information and data, so confidentiality, discretion and good judgement are essential.
• Attention to detail: Accuracy in documentation, scheduling and follow-up, with an eye for potential clashes or issues before they arise.
• Smart working approach: You’ll typically work from Global’s London offices four days per week, spending time across both Holborn and LSQ. You’ll also be willing to support occasional travel to regional offices or team events where needed.
• Flexibility: You’re comfortable being available outside normal business hours (9am–6pm) when urgent matters or diary changes require a quick email or phone response.
• Technical skills: You are highly proficient with Outlook, Word, PowerPoint, Excel, Teams and Zoom. Knowledge of working on a Mac is preferred but not essential.