Security Officer I at Geisinger in Wilkes-Barre, PA

Location: Geisinger Wyoming Valley (GWV)

Shift: Rotation (United States of America)

Scheduled Weekly Hours: 40

Worker Type: Regular

Exemption Status: No

Job Summary: Responsible for maintaining safety and security for an assigned area. Maintains safety and security of patients, visitors, and employees; conducts routine patrols of assigned areas to keep property and persons free from risk; meets the qualifications to provide care for patients in the specific age range on their assigned area. Responds to emergencies, fire alarms, hazardous material incidents. Deals with conflict, confrontation, and stressful situations on a routine basis. Performs both foot patrol and vehicle patrol of facilities and grounds. Must be physically able to provide the essential services of the position.

Job Duties:

• Conducts routine patrols on foot or by car of assigned areas; enforces hospital rules of conduct; is aware of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate; completes detailed written shift reports as required; may carry a watch tour clock or similar device to record the patrol of a designated area.
• Directs firefighting activities; inspects buildings for fire and safety hazards; enforces fire and safety rules; participates in fire drills and fire and safety programs for employees; works cooperatively with local fire departments.
• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.
• Provides routine escort and emergent delivery services to campus facilities.
• Participates in orientation of new employees and students in fire, safety, and security policies; trains in fire fighting techniques and use of equipment.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Operates security technology equipment including; personal computers, CCTV systems, fire alarm system, access control systems, security alarm systems, and radios.
• Performs emergency and hazardous material response services in accordance with training, policy and equipment capabilities.
• Performs security and emergency services related to site emergency management plans.
• Trains in relation to Hospital Emergency Incident Command System job roles.
• Performs set up duties related to Emergency Operations Center.
• Investigates employee, visitor, and patient complaints; works cooperatively with local police departments and authorities.
• Completes detailed reports on incidents, thefts, losses.
• Responds to requests for assistance involving patients in the assigned locations; assists in locating patients; assists Life Flight with unloading patients and equipment, as necessary.
• Coordinates and performs prisoner escort duties consistent with protocol.
• Assists and directs patients and visitors to areas within the Medical Center; furnishes information, as requested; may provide assistance to handicapped, wheelchair, and elderly persons upon arrival and departure from the Medical Center; assures an adequate supply of wheelchairs at the hospital entrance.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Additional competencies and skills outlined in any department specific orientation will be considered essential to the performance of the job related to that position. The specific statements in this profile are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Make a Real Impact in Healthcare—Join Our Security Team

At Geisinger, security is about more than protecting buildings—it's about protecting people. As a Security Officer I, you'll help create a safe, welcoming environment for patients, visitors, and employees so they can focus on what matters most: exceptional care and healing.

If you're dependable, service-oriented, and thrive in a role where no two days are alike, we invite you to join our team. From assisting patients and visitors to responding to safety concerns and supporting hospital operations, you'll make a meaningful difference every day.

Geisinger is proud to offer a Security Officer I a $16.24 minimum hiring rate with increased rates for experienced individuals and up to $2 shift differentials for evening, nights, and weekend shifts!

• Hours: Full time, 40 hours per week, day/evening rotation
• Required Experience: High School Diploma or GED and valid Driver's License
• Preferred Experience: One (1) year of related experience

Why Geisinger?

• Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity
• Benefits of working at Geisinger:
• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education: High School Diploma or Equivalent (GED)- (Required)

Experience: Minimum of 1 year-Related work experience (Required), -Security, Military, Police (Preferred)

Certification(s) and License(s): Valid Driver's License - Default Issuing Body

Skills: Communication

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.