Lead Engineer - Customer Project Engineering

Location: Noida

Job Description Summary

Own the project control activity and drive consistent functional specifications and common global processes for project implementation.
Serve as the technical leader responsible for end-to-end engineering, commissioning and customer solution delivery for power sector telecommunication systems.
This role functions with autonomy guided by established policies, with the ability to modify procedures and practices as long as end results meet standards of acceptability encompassing quality, volume and timeliness.
The incumbent is expected to interface across Proposal Management, Cost Estimating, Partners, Customers, Product Engineering, Sourcing and Engineering sub-contractors.

Job Description

Roles and Responsibilities

A. Technical Leadership & Project Engineering

• Serve as the technical leader/manager to develop scope of work, plan schedules and monitor engineering activities for customer projects across the power sector telecom domain.
• Provide technical leadership and interface with Proposal Management, Cost Estimating, Partners, Customers, Product Engineering, Sourcing and Engineering sub-contractors.
• Drive consistent functional specifications and common global processes for project implementation.
• Use judgment and analytical thinking to propose solutions outside of set parameters to address complex technical challenges with interdependent production/deployment cycles.
• Maintain knowledge of best practices and how own area integrates with others; stay aware of competition and market differentiators.

B. Engineering & Design

• Lead engineering design, planning and execution for PLCC (Power Line Carrier Communication – carrier signal transmission over existing power lines for voice, data, and teleprotection), Analogue & Digital Teleprotection Coupler (Units for transmission of teleprotection signals over high-voltage power lines), EPBAX (Electronic Private Branch Automatic Exchange – internal telephony switching for utility and substation communication), PDH (Plesiochronous Digital Hierarchy – legacy TDM-based multiplexing for point-to-point communication links), SDH (Synchronous Digital Hierarchy – synchronous optical networking for high-capacity backbone communication), MPLS-TP (Multi-Protocol Label Switching – Transport Profile – packet-based transport for utility telecom networks), Optical Amplifiers (EDFA and related technologies for signal amplification in long-haul optical fiber communication) & VoIP Systems (Voice over IP – IP-based voice communication for internal and external connectivity in power utilities)
• Prepare and review functional specifications, engineering design plans, Bill of Materials (BOM) and As-Built documentation.
• Perform requirements analysis and ensure compliance with applicable IEC standards and Grid codes.

C. Commissioning & Site Execution

• Lead and oversee commissioning activities at electrical substations, ensuring familiarity with substation environments, safety protocols and operational constraints.
• Adopt a problem-solving approach for prompt resolution of site issues, including Root Cause Analysis (RCA) and deviation management.
• Manage site preparation, installation supervision and system integration testing at customer locations.
• Ensure safety compliance at all times during site activities in HV/EHV substation environments.

D. Testing & Validation

• Plan, coordinate and execute Pre-FAT activities to validate system readiness before formal testing.
• Lead and manage FAT sessions with customers, ensuring all test cases are covered and documented.
• Perform Proof of Concept (PoC) demonstrations for new technologies, solutions or customer-specific requirements.
• Ensure all test documentation, protocols and results are meticulously recorded and archived.

E. Documentation & Technical Closure

• Own the complete documentation lifecycle — from design documents, engineering drawings, test reports, commissioning reports, to As-Built documentation.
• Drive technical closure of project punch points — track, follow up and resolve all open technical issues to achieve project closeout.

F. Customer Connect & Stakeholder Management

• Serve as the primary technical point of contact for customers throughout the project lifecycle.
• Interface with customers for technical discussions, solution presentations, issue resolution and relationship building.
• Conduct customer-facing presentations, solution demonstrations and acceptance walkthroughs.
• Manage vendor relationships and coordinate with external partners and sub-contractors.

G. Mentoring, Training & People Development

• Act as a mentor for team members — guide colleagues with less experience, share technical knowledge and foster a culture of learning.
• Conduct trainings for both team members and customers on products, technologies, solutions and best practices.
• Lead small to medium projects with appropriate risk and resource management.

H. Continuous Learning & Innovation

• Demonstrate eagerness to learn new technologies and stay updated with evolving trends in power sector telecommunications.
• Explore and evaluate emerging technologies for potential integration into customer solutions.
• Drive workflow automation initiatives to improve engineering and project delivery efficiency.
• Participate in cross-functional work and contribute to program management objectives.
  

Additional Information

Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients. All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.