Senior Sales Specialist, NKA

Location: Hangzhou

Job Description Summary

所辖战略客户的客户经营负责人和主要业务接口，负责战略客户从市场与客户洞察、销售策略、关系建立、商机开发、项目成交，到交付、售后协调、回款及持续增长的全生命周期经营。通过整合内外部资源，在复杂竞争环境中推动战略项目落地，持续创造客户价值，实现客户成功与公司业务的长期增长。

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

岗位职责

• 洞察客户与市场，制定销售策略：深入洞察客户需求、战略及决策机制，掌握竞争、市场和政策变化，制定并动态调整 Account Plan 和销售策略。
• 驱动业务增长，提升客户价值：达成销售、订单、收入及回款目标，攻坚重大及复杂项目；持续拓展设备、服务、升级、数字化及生命周期业务，提升 Share of Wallet，实现可持续增长。
• 深化客户关系，扩大客户影响力：建立并维护客户管理层、关键决策者、KOL及相关利益方关系，拓展客户生态资源，持续提升 GE HealthCare 的客户影响力和战略合作深度。
• 提升专业能力，开发整体解决方案：持续学习并整合产品、临床、市场、政策及数字化等专业知识，深入挖掘客户需求，推动从单一产品向多模态、跨业务及整体解决方案拓展。
• 打通售前售后，实现全生命周期经营：贯通售前、成交、交付、应用、服务及回款全过程，持续关注客户体验和满意度，将售后服务转化为续购、增购及新的业务机会，实现客户全生命周期价值。
• 整合内外资源，推动高效协同：统筹产品销售、服务、临床、应用、市场及渠道等内外部资源，推动跨团队协同和问题解决，实现客户价值与公司整体利益最大化。
• 驾驭复杂环境，坚持长期主义：在复杂竞争和快速变化中保持清晰判断与执行韧性，坚持诚信合规、持续学习，以长期客户价值为导向推动业务持续发展。

任职资格

• 本科及以上学历，具备3年以上医疗行业销售及客户管理经验。
• 具备良好的商业意识和市场洞察能力，理解医疗行业生态、客户需求及竞争格局，能够识别并拓展业务机会。
• 具备较强的学习和适应能力，能够快速掌握产品、临床、市场及数字化等知识，并有效影响和推动跨团队达成目标。
• 具备较强的资源协调、跨团队协同及渠道管理能力，能够整合内外部资源，推动复杂项目有效落地。
• 具备高度的诚信和合规意识，能够识别并管控业务风险，确保业务规范、可持续开展。

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.