Digital Rapid Response Director at FTI Consulting in Chicago

About The Role

Our Corporate Positioning and Insights (CPI&I) practice seeks a Digital Rapid Response Director with 6+ years of experience to join the team in our Washington, D.C., New York, or Chicago office.

This is a multidisciplinary role at the intersection of earned media, digital strategy, and creative production. The strategist will serve as the central decision and coordination point for real-time communications in large scale campaigns - identifying emerging threats and opportunities, shaping the response, and ensuring that press, creative, and digital teams move together with a unified message and purpose. This role is ideal for someone who thrives in a fast-moving environment, understands how narratives travel across channels, and can move quickly from strategy to execution.

What You'll Do

• Lead rapid response across earned media, creative, and social - setting strategy, calling the play, and driving execution in real time across all channels

• Monitor news cycles and social environment to identify emerging trends, narrative shifts,

• Turn communications priorities into clear creative briefs, partnering with creative teams to guide the development and coordinated rollout of visual, video, digital, and social content.

• Draft and edit high-quality content quickly and with precision, including press materials, digital copy, paid media scripts, executive messaging, and more

• Bring a journalist's instincts, a strategist's discipline, and strong editorial judgment to everything you write and produce

• Stay current on emerging content trends, AI tools, audience behaviors, and platform best practices.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Requirements

• 6+ years of experience in political communications and/or campaigns, public affairs, or issue advocacy – campaign or issue advocacy experience strongly preferred

• Demonstrated experience leading rapid response in a political, advocacy or crisis communications environment

• Strong writing across formats, including long-form, short-form, organic social, paid media, executive voice

• Experience working in or alongside digital and creative teams on integrated campaigns, with the ability to brief and collaborate with designers and producers under deadline pressure

• A deep understanding of how narratives develop and move across earned, social, and creative channels — and how to coordinate an effective response across all three

• Strong project management skills, with the ability to oversee multiple workstreams and integrated multichannel campaigns under tight deadlines

• Ability to work effectively across levels, managing and mentoring junior staff while collaborating with senior colleagues and client leads

• Sound judgment, strong attention to detail, and the ability to operate independently in a high-pressure environment

• Knowledge of the technology industry is strongly preferred, and experience with the energy and infrastructure industries is a bonus

• Travel required to clients and to FTI office(s)

• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas

Preferred Requirements

• Political campaign experience

• Crisis-response experience

• Rapid-response experience

• Political campaign management

• Community management

• Experience developing response frameworks

• Experience with social listening/monitoring tools

• Experience with Brandwatch

• Experience with Meltwater

• Strong copywriting/content development experience

• Ability to work with creative teams

• Ability to work with sector and subject-matter experts

• Issues-management experience

• Public affairs experience

• Event-driven communications experience

• Experience creating social content that is engaging rather than simply repurposing a press release

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