Housing Support Worker [Internal] at Friends of Ruby · Toronto

HOUSING SUPPORT WORKER [INTERNAL] Location: Toronto, Ontario Vacancy Status: This is an existing vacancy  AI Disclosure: Artificial intelligence is used in our hiring process for administrative assistance during the interview stage (notetaking only). Our screening, assessment, and selection processes remain entirely human-led.  Positions Available: 1  Work Schedule:   • Friday Overnight: 11:59 p.m. - 8:00 a.m.  • Sunday Afternoon: 4:00 p.m. - 12:00 a.m.  Reporting To: Senior Manager, Housing Supports  Closing Date: Wednesday, July 15, 2026 at 5:00 p.m. Friends of Ruby is dedicated to supporting the well-being of 2SLGBTQIA+ youth aged 16-29 through mental health services, social programs, and housing. We operate a Youth Drop-In Centre, offering barrier-free counselling, hot meals, and community programming, and a Transitional Home, providing emergency and long-term housing with life-skills support. This position will support the Transitional Home.  Our approach is comprehensive, involving mind, body, and community. We believe that every individual is unique, valuable, and deserving of care, and we are committed to treating everyone with dignity, respect, and inclusion. Rooted in intersectional, anti-oppressive, and decolonized approaches, our work is grounded in integrity as we build strong, collaborative relationships and strive to grow and improve together.    About the Role  As a Housing Support Worker, you will:  • Welcome and orient youth, providing compassionate, non-judgmental support.  • Collaborate with youth to address goals, safety, and care plans.  • Build connections with community partners to amplify support.  • Support daily operations, including reception tasks, snack prep, and maintaining a clean, safe space.  • Provide trauma-informed, harm-reduction-based care and crisis support.  • Collaborate with volunteers and teammates to foster a positive, inclusive environment.    What You Bring  • Education or experience in social services, social sciences, or related fields.  • 3+ years working with youth, marginalized groups, in mental health, addictions, emergency shelter or residential settings.  • Familiarity with anti-oppressive, anti-racist, trauma-informed approaches.  • Knowledge of Toronto Shelter Standards, SMIS, Housing First for Youth, and harm reduction models; TREAT is considered an asset.  • Strong communication and teamwork skills.  • Ability to manage high stress situations (i.e., crisis and conflict) calmly and confidently.  • Current CPR/First-Aid training is required.  • Bonus: Training in CPI, ASIST, or UMAB.    Why Work With Us?  • A welcoming, inclusive environment where your voice matters.  • The opportunity to make a lasting impact in the lives of 2SLGBTQIA+ youth.  • Flexible scheduling that fits your life.  • Growth opportunities in a mission-driven organization.    What We Need  • Satisfactory Vulnerable Sector Police Check clearance.  • Legal eligibility to work in Canada.  • Must reside in Ontario.  • Availability for various shifts, including overnights, weekends, and holidays.    How to Apply  To ensure a fair and efficient hiring process, we kindly ask that all applications be submitted directly through the job posting link. We are unable to accept phone inquiries regarding this position. Due to the high volume of applications, we receive, we are only able to contact candidates who have been selected for an interview.  Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage, please inform our People and Culture team.  Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.   Apply by July 15 at 5:00 p.m. and help us create brighter futures for 2SLGBTQIA+ youth.  We can’t wait to hear from you!