Store Manager at Frido in Nandre Haveli, Maharashtra, IN

Key Responsibilities:

• Own end-to-end store operations including sales, customer experience, and daily execution

• Drive store revenue through walk-ins, customer engagement, and outbound calling initiatives

• Achieve and monitor sales KPIs including targets, UPT, AOV, conversion, and bucket size

• Prepare and maintain Daily Sales Reports (DSR) and store-level MIS

• Manage inventory including inward, stock availability, cycle counts, and shrinkage control

• Ensure visual merchandising standards are followed as per brand guidelines

• Recruit, train, coach, and manage store staff to ensure high productivity and service quality

• Handle customer escalations and ensure timely resolution with a customer-first approach

• Coordinate with HO and cross-functional teams for promotions, stock planning, and operational support

• Ensure compliance with SOPs, audit requirements, and operational processes

Eligibility Criteria:

• 4–5 years of experience in retail store operations

• Prior experience as Store Manager / Assistant Store Manager preferred

• Experience in lifestyle, wellness, furniture, footwear, apparel, or specialty retail is a plus

• Comfortable with DSR, calling activities, and store-level reporting.