CUSTOMER SERVICE ASSISTANT (FULL TIME) at Foodbuy USA · Cincinnati

Summary: Eurest, a Compass Group foodservice company, provides customer service and operational support to corporate and institutional clients. The Customer Service Assistant serves as a customer service representative in a call center, managing customer inquiries, service requests, work orders, clerical tasks, data entry, and related administrative assignments.

Responsibilities:
- Answers the telephone, responds to customer emails and provides general assistance to customers
- Reviews and promotes service requests submitted by customers
- Provides clerical support; maintains files and records
- Prepares routine correspondence, forms and other documents
- Collects, verifies, retrieves and enters data
- Operates standard office equipment
- Completes project assignments
- Assists in the preparation and proofing of materials for reports and other publications
- Interacts effectively with staff, students and faculty while conducting daily workplace duties
- Communicates with customers to complete work in a cost-effective, efficient and safe manner
- Maintains a clean and safe work environment
- Performs other duties as assigned

Preferred Qualifications:
- Retail experience preferred

Required Skills: Retail Experience

Benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program, For full-time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.