Field Service Engineer at FLSmidth &… · Jakarta

At FLSmidth, you will collaborate with talented professionals from diverse cultures, learning and creating innovative, sustainable solutions that shape the future of mining.

As a Field Service Engineer, you will be dedicated to delivering world-class support to our customers, working onsite to ensure equipment reliability, safety, and performance. This is a hands-on role where you’ll make a direct impact on our customers’ operations.

Your Responsibilities

• Provide services and customer support during assigned onsite roster
• Perform installation support, commissioning, calibration, repair, maintenance, and testing of complex equipment
• Identify and resolve advanced technical problems during start-up and operations
• Research, evaluate, and recommend new products or equipment upgrades to meet customer needs
• Deliver troubleshooting support and train customers on equipment features and functionality
• Conduct regular site evaluations to determine maintenance requirements and performance improvements
• Ensure operational uptime by addressing equipment maintenance and troubleshooting issues
• Promote a culture of safety, teamwork, and continuous improvement in all onsite activities
• Build and maintain strong customer relationships to secure future business opportunities
• Communicate and regularly update FLS internal partners, sales team, product specialists etc.

What You Bring

• Vocational/Technical education or Bachelor’s degree in Engineering (or related field)
• 3–5 years’ experience in the mining or heavy industrial service industry (preferred)
• Strong hands-on skills in equipment installation, commissioning, and maintenance
• Proficiency in Microsoft Office applications
• Ability to work onsite following customer roster, including in remote areas
• Broad knowledge of operational procedures, maintenance tools, and troubleshooting methods
• Strong problem-solving skills, with the ability to work under pressure and limited supervision
• Excellent communication skills and ability to train customers effectively
• A collaborative team player who can also work independently
• Willingness to travel extensively across mine sites in Southeast Asia

Why Join Us?

• Work in an international, multicultural environment with global exposure
• Be part of a team delivering sustainable, future-focused solutions to the mining industry
• Develop professionally through challenging assignments and opportunities to learn from global experts
• Contribute to a safety-first culture where your skills and ideas are valued

What we offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximize your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.Please apply by clicking "apply" on this page.Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.Successful candidates will be contacted by email.No recruiters and unsolicited agency referrals, please.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.