Part-Time Teller at Florence Bank in Northampton, MA

Summary: Florence Bank is an employer focused on advancement opportunities and a dynamic work culture. They are seeking a Part-Time Teller responsible for handling various customer transactions with exceptional service while adhering to bank policies. Responsibilities: - Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program - Consistently meet expectations of teamwork, punctuality and regular, reliable attendance - Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer - Cashes checks for customers and makes withdrawals after verifying signature identity and account balances - Accepts all types of loan payments and enters information into the computer appropriately - Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual - Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets - Balances cash daily and searches for outages, when necessary - Processes foreign currency purchases and sales - Makes a concentrated effort to resolve customer problems at every opportunity - Works with co-workers to ensure efficient operation of the teller line - Participates in the balancing of ATMs - Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy - Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions - Provides support to all branches as required by staffing needs - Assumes additional responsibilities, as requested Required Qualifications: - High school diploma or GED required - Experience in a customer service-related position - Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience - Strong communication and interpersonal skills - Strong aptitude in math and figure work - Prior PC experience Preferred Qualifications: - Additional college courses or CFT classes - Previous cash handling experience Required Skills: Cash handling, Check processing, Debits and credits understanding, Bookkeeping or accounting knowledge, PC experience, BSA compliance knowledge, Use of Large Currency Transaction database, Electronic banking products knowledge Benefits: Wellness incentives, 401K plan with dollar-for-dollar match, Paid holidays, Dynamic work culture, Fun work environment, Weekly pay schedule, 401K plan with dollar-for-dollar match, Profit sharing bonus after two full calendar years of employment