Enterprise Accounting Success Manager at Floqast in New York City, NY

The Enterprise Accounting Success Manager role is an experienced customer facing role that will help support the Enterprise customer base in our Close Management solution. The ASM team operates as strategic advisors who leverage their deep product knowledge to close adoption gaps, resolve complex challenges, and push long-term customer value to drive net revenue growth. This role represents an advanced level of technical and judgment-based ownership within the ASM track. Enterprise ASMs operate with minimal oversight, independently manage a book of complex customers and are accountable for successful customer outcomes. The Enterprise ASM role works heavily with the Enterprise AE team, in addition to their Account Management counterparts. Having a strong background in previous professional accounting or audit experience will allow the candidate to build instant rapport with our enterprise customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients’ entire customer experience. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this time The Enterprise Accounting Success Manager will be joining a growing Customer Success team to help support the Enterprise customer base in our Close Management solution. The Accounting Success Management team maintains high levels of satisfaction and engagement among our customers to ensure their long-term success with the solution. Having previous professional accounting or audit experience will allow the candidate to build instant rapport with our enterprise customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients entire customer experience. This role will report to our NYC office has a requirement of working in office 3 days per week (Tuesday - Thursday). Starting in 2026, we plan to expand to 4 days per week, adding Mondays. *Visa sponsorship is NOT available at this time