Flint Global→
Operations Manager at Flint Global in Amsterdam, North Holland, NL
Skills
Job Description
The Role
The Operations Manager is a highly visible and trusted figure across Flint’s international network, acting as a first point of contact and general adviser for Partners, Senior Advisers and colleagues on the full range of operational, workplace and business-support matters. Based in one of our European or APAC offices, the postholder combines hands-on ownership of office management, executive support and technology onboarding with a broader remit: spotting issues before they escalate, connecting the right people across the business, and providing sound, practical guidance to colleagues at every level.
The Operations Manager also plays a central role in shaping the day-to-day experience of Flint’s offices. As a trusted point of contact, they provide continuity, practical support and a consistent presence for colleagues and visitors alike. Through their oversight of the work environment and proactive approach to support, they help create a workplace that is welcoming, well-organised and enjoyable to be part of. Role holders take genuine pride in this aspect of their role, recognising the important contribution they make to both the culture and the smooth running of the business.
Key Responsibilities
Trusted Advisor & Business Partner
Act as a first point of contact and general adviser for Partners, Senior Advisers and staff on operational, workplace and business-support matters, using sound judgement to resolve issues directly or escalate them appropriately
Build strong working relationships across regional offices and functions (HR, IT, Marketing, Finance) to provide joined-up advice and resolve cross-functional issues efficiently
Act as a trusted and discreet sounding board for colleagues raising day-to-day queries or concerns, maintaining confidentiality on sensitive matters
Develop a strong professional network and profile across the business, becoming a recognised go-to contact for practical guidance and support
Identify opportunities to improve office processes and share best practice across the international network
Partner & Senior Advisor Support
Provide diary support for designated Partners on an agreed basis, helping to protect their time for client and business priorities
Act as a coordination point between regional Partners and other EA or operations functions, ensuring consistent and joined-up support
Assist with Senior Advisor administration, including timesheet reminders and scheduling (in the relevant region only)
Arrange ad hoc travel booking when required
Office Management
Act as the primary liaison and trusted point of contact with the workspace provider, managing Flint’s requirements and resolving operational issues on the business’s behalf
Maintain a professional and well-presented office environment, ensuring all areas are tidy, fully stocked and organised
Advise and support Partners in the evaluation and selection of new office space as required
Own Health and Safety compliance for the office, maintaining logs, organising first aiders/fire marshals and assisting with risk assessments
Maintain petty cash and manage receipts/expenses as required
Organise suppliers, deliveries and local maintenance (e.g., coffee machine, flower supplier, cleaners, printer, caterers, etc.) as needed
Assist in answering and maintaining the mainline telephone, often the first point of contact for the business
Champion team morale through the organisation of wellbeing initiatives and the celebration of local holidays and key events
Own the distribution of office-wide communications relating to building and wellbeing matters
Maintain and update country-relevant Intranet pages, ensuring colleagues have access to accurate, current information
Events & Client Support
Provide guest and reception support, acting as the face of Flint and ensuring a professional and welcoming office environment
Provide meeting room support, including booking and setup as required
Provide operational support for client events, including logistics and coordination
Lead the planning and delivery of regional away days and team social events
Support Partner and group events where required
New Joiner Technology & Systems
Coordinate and order laptops and other IT equipment for new joiners, supporting physical set-up with the IT team when needed
Liaise with the IT team to ensure new joiners are set up on relevant systems
Manage distribution list requests, ensuring timely and accurate updates (in the relevant region)
Process SharePoint access requests for new and existing employees
Order and distribute PC consumables as required
New Joiner Onboarding
Coordinate new joiner induction logistics, including scheduling and room arrangements, acting as their first point of contact into the business
Liaise with Marketing on new joiner requirements and communications, including photo requirements
Support new starter fire/health and safety training and additional risk assessments if needed
What we are looking for
Skills & Experience
Proven experience in an operations, office management or EA role, ideally within a professional services environment
Strong organisational skills with the ability to manage multiple priorities simultaneously
Excellent attention to detail and a proactive approach to problem-solving
Confident, credible communicator, comfortable advising and liaising with colleagues at all levels of seniority, including Partners
Sound judgement, with the ability to assess issues, provide practical guidance, and know when to escalate
Familiarity with IT systems and office technology; comfortable processing access and distribution requests
Experience working with workspace or facilities providers
Attributes
Collaborative and team-oriented, with a genuine willingness to support colleagues across functions
A strong networker and relationship builder, able to develop trusted relationships across all levels of the organisation and build a visible profile across the business
Discreet and professional when handling sensitive business matters, valued as a confidential and dependable adviser
Self-sufficient and adaptable, with a positive and solutions-focused attitude
Comfortable working across time zones and in an international environment
Demonstrates a strong sense of ownership and accountability, taking responsibility for outcomes and maintaining high standards
A proactive self-starter, comfortable taking initiative, exercising judgement and driving matters forward independently
How to apply
Please submit your application by 21 August 2026, including your CV and a cover letter (maximum 400 words).
In your cover letter, please set out:
How your skills and experience make you a strong fit for this role and its requirements.
Your anticipated start date
We may begin interviewing and progress with candidates before the closing date if we identify suitable candidates, so we encourage you to apply as early as possible.
About Flint
We are a leading global consultancy firm that advises businesses and investors on navigating the intricate intersections of policy, regulation, and politics across European and global markets. Established in 2015, we have built a reputation for our expertise in addressing complex business challenges where government and commercial interests converge.
We are advisers to some of the largest corporates, financial institutions, and investors in Europe and the Asia-Pacific region. Our expertise spans various sectors, including digital technology, telecommunications, media, financial services, life sciences, manufacturing, retail, transportation, and energy.
We have offices in London, Brussels, Paris, Berlin, Amsterdam, Hong Kong, Singapore and Australia; and an expansive network of senior advisers positioned across global capitals, enhancing our reach and capability to serve our clients effectively.
At Flint, we are committed to providing exceptional consultancy services that help our clients navigate the ever-evolving landscape of policy and regulation. We pride ourselves on our ability to offer strategic insights and solutions that drive success.