Sales Associate at Five Below in Albany, GA

Summary: Five Below is a dynamic retail company known for its fun and energetic culture. They are seeking part-time Sales Associates who are passionate about delivering outstanding customer service while driving strong sales and maintaining an organized store environment. Responsibilities: - Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently - Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability - Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales - Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible - Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner - Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment Required Qualifications: - At least 16 years old - Available to work a flexible schedule - Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) - Good communicator with the ability to engage with customers - Able to handle customer interactions and potential issues/concerns courteously and professionally - Use basic information-gathering skills to solve problems - Ability to learn procedural knowledge acquired through on-the-job training Required Skills: Cash register operation, Use of hand-held and mobile devices, Product knowledge, Merchandise stocking and organization Benefits: Explore our **benefits** site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! [benefits.fivebelow.com/public/welcome](https://benefits.fivebelow.com/public/welcome), Five Below is committed to working with and providing reasonable **accommodations for individuals with disabilities**. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. [crewservices.zendesk.com/hc/en-us/requests/new](https://crewservices.zendesk.com/hc/en-us/requests/new)