Fitness Ventures (Crunch Fitness)→
Member Service Rep at Fitness… · Las Cruces
Entry LevelOn-sitePart-timeLas Cruces, NM
Skills
customer servicecommunicationproblem solvingfriendlinessprofessionalism
Job Description
- Greet members and guests in a friendly, professional, and enthusiastic manner.
- Check members in and verify account information.
- Assist with membership sales, upgrades, renewals, and cancellations.
- Resolve member concerns and escalate issues when necessary.
- Conduct club tours for prospective members and explain membership options.
- Maintain a clean, organized, and welcoming front desk area.
- Support member retention by building positive relationships and delivering excellent customer service.