Property Manager at FirstPort in Exeter, England, GB

Role: Property Manager

Location: Field based covering a portfolio in/around Exeter

Salary: Competitive Salary, Car Allowance and Benefits

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Property Manager, you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Property Manager, you’ll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You’ll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations.

Key Responsibilities:

• Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits.
• Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes.
• Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets.
• Work with credit control to manage debt effectively across your portfolio.
• Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls.

Required Skills and Qualifications:

• Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio.
• Join a newly formed team at a pivotal stage, offering an exciting opportunity for growth.
• Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents.
• Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information.
• Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation.
• TPI accreditation, either ATPI or MTPI

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.