Escrow Assistant at Fidelity National Financial in San Luis Obispo, CA

Escrow Assistant

Location: San Luis Obispo, CA

FNF® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

POSITION OVERVIEW

The Escrow Assistant reports to Escrow Officer they are assisting. This position plays a key role in supporting escrow operations by assisting with the initiation, coordination, administration, and completion of escrow transactions in accordance with company policies, regulatory requirements, and client instructions.

This role assists with opening, processing, coordinating, and closing escrow files in compliance with company policies, regulatory requirements, and client instructions.

Responsibilities include supporting Escrow Officers with document preparation, file management, transaction tracking, and coordination with clients, lenders, real estate professionals, attorneys, and internal departments. The Escrow Assistant may specialize in certain transaction types or stages of the escrow process and regularly works with electronic escrow and document management systems.

The position requires accuracy, confidentiality, strong organization, effective communication, and the ability to manage multiple deadlines in a fast‑paced environment while contributing to the overall efficiency of the escrow department.

DUTIES & RESPONSIBILITIES

• Open and manage escrow files by receiving instructions, ordering title reports, and maintaining accurate electronic records in compliance with company and regulatory requirements.

• Support Escrow Officers throughout the escrow file by preparing, reviewing, and tracking documentation, conditions, and deadlines to facilitate timely closings.

• Gather, audit, and organize transaction‑related documents for residential and/or commercial escrows, including lender instructions, payoffs, tax records, and deposit documentation.

• Prepare and distribute escrow correspondence, settlement statements, closing packages, and recording documents, ensuring accuracy and completeness.

• Coordinate with clients, lenders, real estate professionals, attorneys, and internal teams to obtain information, resolve issues, and provide responsive service.

• Assist with escrow fund handling and recordkeeping, including deposits, disbursements, and reconciliations, in accordance with internal controls and compliance standards.

• Utilize escrow, title, and document management systems to support efficient workflow, confidentiality, and file integrity.

• Provide administrative and operational support, including customer inquiries, notary services (when licensed), and coverage for Escrow Officer duties as assigned.

MINIMUM REQUIREMENTS

• High school diploma or equivalent

• 2-5 years of Escrow experience

PREFERRED EXPERIENCE & SKILLS

• Being a Notary for the State of California

• Knowledge of SoftPro and SmartView Programs

• Knowledge of Closing Disclosures and Lending Practices

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. Based on location and job-related factors such as skillset and experience, this position has the potential to earn compensation in the range of $22.00 – $34.00 hourly. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.