Site Reliability Engineer | Release… at FDM Group · Toronto

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Site Reliability Engineer located in Toronto to support a project in the Insurance sector. Involvement in this project is anticipated to last initially 24 months but may be extended.

This role will be hybrid with requirements to be in office 1 days per week.

This role sustains the Broadcom Continuous Delivery Director (CDD) platform, an enterprise release orchestration system, while supporting the transition to a future enterprise release management solution. It combines day-to-day platform sustainment with automation and transformation work.

What you’ll do

• Sustain current CDD operations, integrations, automation, governance, and support, and preserve critical platform knowledge.
• Design, develop, and support technical solutions that automate agent deployments and release orchestration.
• Support vendor evaluations, proof-of-concepts, and the transition to a future enterprise release management platform.
• Participate in pipeline planning and design, and support release and orchestration processes.
• Contribute to automation policy, standards, and processes, and promote reuse across teams through demos and coaching.
• Ensure automations comply with Sun Life security directives and change management requirements.
• Create automation playbooks and documentation, identify automation opportunities, and educate others on tools and best practices.
• Balance platform reliability, operational support, stakeholder engagement, and incident resolution with an SRE mindset.

Qualifications

What you’ll bring

• 3–5 years’ experience in automation development, with strong Ansible experience.
• Kubernetes/OpenShift administration (CKA/CKS a plus).
• Linux/Unix system administration.
• Hands-on Python and Ansible automation.
• Hands-on experience with Broadcom Continuous Delivery Director (CDD) or another enterprise release orchestration tool (e.g. Harness).
• Hands-on coding experience with Java, Apache Tomcat, JAX-RS, Maven, and Gradle.
• Hands-on experience with containers/Kubernetes.
• Experience with monitoring and log ingestion tools (Splunk preferred).
• Networking, firewalls, proxies, and connectivity troubleshooting.
• System architecture and integration design.
• Strong SRE mindset focused on reliability, automation, and operational excellence.
• Solid written and verbal communication skills, and experience working with vendors and stakeholders.
• Intermediate understanding of enterprise delivery methodologies such as ITIL and Agile.
• Eligible for Reliability Status Clearance (lived and worked in Canada for the past 5 consecutive years; no exceptions).

Additional experience we value

• Emerging capabilities in AI-assisted operations, AI-driven automation, Model Context Protocol (MCP), and AI agent integration patterns.
• Passion for innovation and automation, with the ability to get comfortable quickly in unfamiliar business areas or technologies.

Benefits

About FDM

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.

With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.

Global impact – 18 centers across North America, APAC, the UK, and Europe

25,000+ careers launched – and counting

300+ trusted client partners

Committed to Diversity, Equity and Inclusion

Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.

Please note that FDM’s recruitment and assessment processes involve third-party tools that use artificial intelligence.

ATTENTION: MONTREAL OPENINGS: Due to the operational requirements of these roles, including frequent communication with clients and FDM employees located outside Quebec, the duties associated with these positions require proficiency in English. / ATTENTION : OFFRES À MONTRÉAL : En raison des exigences opérationnelles de ces postes, y compris la communication fréquente avec des clients et des employés de FDM situés en dehors du Québec, les tâches associées à ces postes exigent une maîtrise de l'anglais.