Victim Advocate I - Brown County (Full - Time) at Family… · Green Bay

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

The Sexual Assault Center of Family Services provides services 24/7 to victims of sexual violence and their families and friends. The Sexual Assault Center provides sensitive services to all victims regardless of their age, gender, race, sexual orientation or disability. Crisis intervention, information and referral, counseling, follow-up assistance, medical, legal and personal advocacy, support group, as well as community education are among the services provided.

Responsibilities and Duties

Demonstrate Family Services' Core Values and Behaviors in the work you do while fulfilling Family Services mission to Protect, Heal and Care. Responsibilities will be performed within our policies, procedures and guidelines.

• Answer crisis lines and respond to crisis situations as well as provide information and referral services.
• Provide advocacy and supportive counseling to victims and their families, both on the crisis line and face-to-face as requested by the client.
• Perform daily review of cases and follow-up with Center staff and advocates to ensure that appropriate client follow-up is occurring as well as necessary documentation.
• Provide intake and assessment services and make referrals as necessary for individuals both on the phone and in-person.
• Assist with community outreach and education.
• Assist in data collection for Center statistics.
• Build knowledge of agency services and policies, including confidentiality and interpretation of these to clients.
• Make appropriate use of community resources, including referral, advocacy and conferences with collateral agencies and professionals.
• Perform all other duties as assigned.

Advocate I – Sexual Assault Center:

• Facilitate Sexual Assault Survivor support groups.
• Assist law enforcement with joint notification of victims as needed.
• Provide legal advocacy by maintaining close contact with District Attorney's Office, Victim Witness Office, and all law enforcement agencies.
• Provide information to sexual assault victims and their families regarding the legal system, Crime Victim's Compensation, and victim's rights.
• Receiving ongoing training to keep updated with legal issues pertaining to sexual assault.
• Provide case management services regarding cases within the legal system.
• Provide or assist in court preparation services for victims having to testify in court.
• Assist clients in preparation of Victim Impact Statements.
• Enter data about sexual assault cases into the computerized database system.
• Track cases until they are adjudicated and/or closed to services.
• Provide medical accompaniment.
• Participate in on-call rotations for after-hours coverage of crisis line and in-person crisis response.

Advocate I – Willow Tree Cornerstone Child Advocacy Center:

• Provide legal advocacy by maintaining close contact with District Attorney's Office, Victim Witness Office, and all law enforcement agencies in the county.
• Provide Court accompaniment and case management services to child abuse victims and their families within the legal system.
• Provide information to child abuse victims and their families regarding the legal system, Crime Victim's Compensation, and victim's rights.
• Develop and maintain professional relationship with criminal justice personnel including Victim Witness Office, District Attorney's Office, Law Enforcement, and Parole and Probation Office.
• Assist clients in preparation of Victim Impact Statements.
• Attend monthly multidisciplinary meetings including Case Review and the Advisory Committee.
• Provide medical accompaniment.
• Coordinate all Child Advocacy Center cases including those with non-Child Advocacy Center advocates.
• Receive ongoing training to keep updated with legal issues pertaining to child abuse.

Qualifications and Requirements:

Minimum Education: Associate degree or equivalent work experience.

Preferred Education: Bachelor's degree or equivalent work experience.

Minimum Experience: 0-3 years of experience working with sexual assault survivors or similar experience.

Qualifications:

• Valid Wisconsin Driver's License, with reliable personal vehicle for transporting persons served, as needed. Maintain required auto insurance and acceptable driving record requirements.
• Sexual Assault Center Advocates are required to maintain 30-minute response time to downtown Green Bay for on-call shifts.

• Strong interest in working with sexual assault victims or child abuse victims.
• Clarity of expression in presenting both written and verbal material.
• Commitment to the ethical treatment of clients.
• Capacity to widen and deepen experience and considerable ability to observe critical differences and refine skills in practice.

• Ability to establish and maintain relationships within and outside the agency in a professional manner.
• Ability to recognize and control one's own biases.
• Ability to express and transmit ideas and knowledge clearly with reasonable organization and conciseness.
• Ability to organize one's own time to meet assigned situations and work demands.
• Demonstrated commitment to diversity, equity and inclusion.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.