Branch Manager at Fairway Home Mortgage in California

Branch Manager

Location: California · Remote

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

Remote

Office Location (if not fully remote):

n/a

Job Description

Essential Job Functions:

• Performs management duties including:
• Recruits qualified applicants for branch sales and non-sales positions,
• Trains new employees on company policies and procedures,
• Provides ongoing development to existing loan officers and other branch employees
• Completes or participating in performance reviews for non-sales employees,
• Conducts performance management discussions with underperforming employees
• Conducts termination discussions
• Ensures new Loan Officers or Loan Officer Trainees do not act as a Mortgage Loan Officer until licensed through Fairway with the NMLS
• Develops marketing plan to ensure branch exceeds goals of productivity and loan quality
• Coordinates with branch production staff to ensure loans are processed to meet scheduled closing dates
• Manages personal production to meet Fairway standards and customer expectations by:
• Develops marketing plan to exceed Fairway’s goals for loan quality and productivity
• Maintains knowledge of all Fairway policies and guidelines and understanding of all company products
• Adheres to all company policies and guidelines and federal and state regulations related to real estate lending
• Responds to customers inquiries regarding mortgage loan products
• Advises consumers of Fairway’s lending guidelines and procedures
• Analyzes customers financial data to identify appropriate products to meet customers’ financial goals
• Develops and maintains network of real estate agents, builders, and other professionals who can provide on-going sources of business referrals, by participating in professional organizations and community activities promoting home ownership
• Completes loan applications in compliance with the SAFE Act

Non-Essential Job Functions: Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.

• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
• Performs other duties as assigned.

Required Experience:

• Demonstrated experience critically thinking, researching and interpreting information, problem solving and making solid business decisions.
• Demonstrated experience effectively managing relationships with internal and external partners.
• Demonstrated experience working in a fast paced and changing environment.
• Demonstrated experience with MS Office products.

• Demonstrated experience in mortgage lending. Demonstrated sales management experience preferred. Demonstrated experience prioritizing workloads and managing a large pipeline of loans. Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlinesAll Producing Branch Managers must have an active license with Fairway Independent Mortgage Company through the NMLS for every state in which they conduct business before representing themselves as a mortgage loan originator. Depending on state regulations, Producing Branch Managers may also be required to have an active license through the NMLS in the states where the mortgage loan originators they supervise do business. Producing Branch Managers who were not previously licensed must obtain the appropriate mortgage license(s) within 30 days of hire. Producing Branch Managers with existing license(s) must transfer the license(s) to Fairway within 30 days of hire. Employees who are in the process of transferring their license(s) to Fairway are not considered licensed and under no circumstances are they allowed to conduct any mortgage loan originator activities on the company’s behalf, including holding themselves out as a mortgage loan originator. Licensed mortgage loan originators must complete all continuing education as required by the NMLS before the annual renewal period begins on November 1st. Licensed originators who fail to renew their licenses by December 31st of each year or lose their license for other reasons cannot represent Fairway Independent Mortgage Company and are subject to termination of employment.

Required Knowledge and Skills:

• Solid knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow.
• Extensive knowledge and understanding of conventional, government (FHA/VA) and Jumbo loan requirements.
• Extensive knowledge and understanding of processing, underwriting and closing requirements.
• Extensive knowledge and understanding of state and federal real estate lending regulations.
• Extensive knowledge and understanding of customer service and intrapersonal best practices.

Minimum Education Preferred:

• High School or GED

• • High School diploma or equivalency degree (The equivalent in education and experience may substitute, except in states with specific educational requirements for licensing) • Bachelor’s Degree or equivalent education and work experience preferred

Physical Environment:

• This is a hybrid position that offers remote flexibility and will also require some in office time. Access to a quiet space at home and reliable internet is required.

Travel: Local travel may be required for company or career-related meetings, programs and/or events.

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at careers@fairwaymc.com. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.