Project Coordinator, Maintenance Services at Extendicare · Markham

Job Description

Reporting to the Director, Maintenance Services, the Project Coordinator, Maintenance Services is responsible for supporting the Director, Maintenance Services in leading maintenance services across all homes owned and managed by Extendicare. The incumbent will support the successful implementation and execution of all maintenance services standards, best practices, continuous improvement opportunities, policies, programs and procedures across all Homes that are owned and managed by Extendicare, including those homes owned within our joint ventures or third-party client homes of Extendicare Assist.  

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Resident Satisfaction for identified maintenance services elements meets or exceeds targets.

• Harmonized and standard maintenance services programs are consistently executed.

• Environmental Services Managers (ESMs) & Support Services Managers (SSMs) competency is effectively assessed and improved, as necessary, as it relates directly to building maintenance services.

• Compliance with all maintenance services programs (i.e. Maintenance Care & Maintenance Manual) is achieved.

• Effective and ongoing collaboration with internal stakeholders including but not limited to Asset Management team, Capital Asset Managers (CAM), Regional Directors (RDO), Regional Managers (RM), and Executive Directors (ED). 

• Administer preventive maintenance schedules for building systems (HVAC, electrical, plumbing, life safety, elevators, generators etc.).

• Maintain service contracts and vendor performance records, scheduled inspections, calibrations, and certification renewals.

• Keep accurate asset registers and maintenance history (including support & updates to maintenance software platforms and dashboards).

• Coordinate & support required inspections, testing, and documentation.

• Ensure contractor safety orientation, permits, job hazard analyses, and site-specific safety plans are in place prior to work.

• Maintain required electronic documentation and files as required and needed (inspections, certificates, licenses, compliance orders etc.

• Ensure building maintenance best practices and maintenance services, for both regulatory and standard compliance, are being met and above minimum, in collaboration with homes.

• Foster a culture of compliance, accountability and performance through engagement and effective communication with ESMs & SSMs while providing expertise and building collaborative relationships to drive a high level of resident satisfaction & team engagement.

• Support with seasonal readiness (e.g., heating, cooling, winterization, extreme weather preparations, and emergency response coordination).

• Support in ensuring adherence to relevant legislation, codes, & standards (building, fire, life safety, infection prevention & control (IPAC), occupational health & safety (OH&S), Authorities Having Jurisdiction (AHJ), Ministry etc.).

• Document & track emergency incidents including but not limited to reports, progress, and invoices.

• Help in training & development initiatives to help homes and ensure they are set up for success.

• Provide guidance to the ESMs & SSMs to ensure the best value, identify savings and maximize efficiency.

• Other related duties as assigned

What we’re looking for:

• Post-secondary education in Engineering, building systems, property management or equivalent experience

• One to five years’ of maintenance services experience, preferably in seniors’ living.

• Ability to work effectively in a diverse, collaborative, and cross functional culture.

• Self-starter with ability to manage multiple competing priorities in a fast-paced environment.

• Must have reliable transportation as business travel will be required across Ontario, Manitoba, Alberta, and Markham Head office.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.​

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We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

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Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.​