Management Training Program at Express Oil… · Semmes

companyDescription
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
jobDescription
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company’s high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
additionalInformation
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.