Field Service Technician - Portland at Evergreen… · Portland

Field Service Technician

Portland, OR | Full-Time | $22.00 - $27.00 per Hour

Do You Enjoy Fixing Things, Solving Problems, and Working Independently?

Are you the person everyone calls when something isn't working? Do you enjoy troubleshooting equipment, working with your hands, and finding practical solutions?

At Evergreen Refreshments, we're passionate about creating exceptional breakroom experiences that help businesses keep their employees happy, engaged, and productive. As one of the Pacific Northwest's leading workplace refreshment providers, we deliver coffee, water, vending, micro-market, and workplace refreshment solutions throughout the region.

We're looking for a skilled and dependable Service Technician to join our growing Portland team.

If you enjoy problem-solving, working independently, and helping customers succeed, this could be the opportunity you've been looking for.

What You'll Do & What Success Looks Like

As a Service Technician, you'll install, maintain, troubleshoot, and repair coffee brewing systems, vending equipment, water filtration systems, and related refreshment equipment at customer locations throughout the Portland Metro area.

You'll be the expert customers rely on to keep their equipment running efficiently and professionally. Every day presents new challenges, opportunities to solve problems, and chances to build strong customer relationships.

Success in this role comes from being mechanically inclined, dependable, customer-focused, and committed to delivering exceptional service.

Key Responsibilities

• Install, maintain, troubleshoot, and repair coffee, vending, and water equipment
• Diagnose and resolve mechanical, electrical, and plumbing-related issues
• Perform preventative maintenance to maximize equipment performance
• Install and configure new equipment at customer locations
• Respond promptly to service requests and customer needs
• Maintain inventory and parts within your service vehicle
• Complete service documentation accurately and on time
• Build positive customer relationships through exceptional service
• Follow all company safety standards, policies, and procedures
• Continuously learn new equipment, technologies, and service techniques

We're Looking for Someone Who

• Enjoys working with their hands and solving problems
• Takes ownership of their work and follows through on commitments
• Works well independently with minimal supervision
• Has strong mechanical aptitude and troubleshooting skills
• Communicates professionally and effectively
• Is reliable, organized, and detail-oriented
• Provides outstanding customer service
• Wants to learn, grow, and build a long-term career

Required Qualifications

• High School Diploma, GED, or equivalent
• Valid Driver's License with a safe driving record
• Strong mechanical aptitude and troubleshooting abilities
• Excellent customer service and communication skills
• Ability to work independently and manage daily priorities
• Basic computer, smartphone, and tablet proficiency
• Ability to lift, carry, push, and pull up to 75 pounds regularly
• Reliable, professional, safety-minded, and eager to learn

Preferred Qualifications

• 2+ years of service, maintenance, installation, HVAC, plumbing, electrical, appliance repair, field service, or related technical experience
• Experience with coffee equipment, vending equipment, water systems, beverage systems, or foodservice equipment
• HVAC, electrical, plumbing, appliance repair, or mechanical experience
• Trade school, vocational training, military technical training, or apprenticeship experience

Don't meet every qualification? We still encourage mechanically inclined candidates who are eager to learn and grow to apply.

Why Join Evergreen Refreshments?Competitive Compensation & Benefits

• $22.00 - $27.00 per Hour
• Company Vehicle Provided
• Structured Onboarding and Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Supplemental Insurance Options
• 401(k) with Company Participation
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Mental Health Benefits
• Employee Food & Beverage Discounts
• Employee Referral Program

Build a Career

• Stable, growing company
• Supportive and team-oriented environment
• Opportunities to learn new equipment and technologies
• Career growth and advancement opportunities
• Leadership that invests in employee development

Job Details

Job Type: Full-Time

Location: Portland, OR

Schedule:

• Monday-Friday
• Day Shift
• Occasional Overtime Available

Department: Operations

Work Location: In Person

Our Hiring Philosophy

At Evergreen Refreshments, we're looking for more than technical skills. We value team members who are reliable, accountable, customer-focused, and eager to learn.

Technical ability is important, but attitude, professionalism, work ethic, and coachability are what help great employees succeed and grow within our organization.

If you enjoy hands-on work, solving problems, helping customers, and being part of a company that invests in its people, we'd love to hear from you.

We're growing in Portland, and we'd love for you to grow with us. Apply today and start the conversation.

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of field service or equipment repair experience do you have?
• Have you worked on coffee equipment, vending equipment, water filtration systems, beverage systems, or foodservice equipment?
• Do you currently hold any HVAC, EPA, electrical, plumbing, or technical certifications?
• This position may require access to customer locations that require additional security clearances or background screenings. Are you able to meet these requirements?
• 4. Do you have a valid driver's license and an acceptable driving record?

Work Location: In person