EverPro - Technical Product Manager,… at EverCommerce · Toronto

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management. 

Within EverPro, the Invoicing vertical focuses on financial management and payments for small service businesses through our flagship products Invoice Simple and Joist.

We’re seeking a Technical Product Manager to join the Invoice Simple team within EverPro’s Invoicing Solutions group.

As a  Technical Product Manager, you will own strategy, roadmap, and execution for technically complex, cross-cutting platform initiatives—including shared services, client communications systems, security, APIs, data foundations, scalability, reliability, and internal developer experience. You’ll partner closely with engineering leadership, product peers, and stakeholders across EverPro to deliver durable capabilities that unlock customer and business value.

Responsibilities

Product Vision & Leadership

• Define and communicate a clear platform product vision aligned with company goals and customer needs

• Build business cases and strategies that shape the broader Invoice Simple direction

• Own the platform roadmap and ensure delivery of measurable outcomes

• Define and track platform uptime & success metrics (e.g., adoption by product teams, time-to-market, service reliability & monitoring, SLAs, and cost efficiency)

Strategy & Prioritization

• Align initiatives with enterprise OKRs and long-term technical strategy

• Prioritize work based on customer impact, developer leverage, and business value—not just feature output

• Establish clear, data-driven decision-making frameworks and trade-off mechanisms

Technical & Customer Understanding

• Develop deep understanding of Invoice Simple's architecture, data flows, APIs, and system constraints

• Partner with engineering to translate technical opportunities and risks into product strategy

• Act as the voice of internal product and engineering teams, understanding their needs and friction points to guide platform investments

• Incorporate customer, internal team, and market insights into platform investments

Product Development & Execution

• Lead the full product lifecycle for platform capabilities from discovery through delivery and iteration

• Drive cross-functional collaboration across product, engineering, design, data, and GTM teams

• Enable teams to ship faster and more safely through scalable, reusable platform solutions

• Run experiments and validations where applicable to accelerate learning and de-risk decisions
   

Skills & Experience needed for this role:

Required

• 3+ years of product management experience, with a strong emphasis on technical or platform products in B2B SaaS

• High technical fluency: comfortable discussing system architecture, owning service reliability & monitoring standards, APIs, data models, and trade-offs with senior engineers

• Proven ability to deliver platform initiatives that unlock leverage across multiple teams or brands

• Strong understanding of SaaS metrics, product performance drivers, and platform ROI

• Demonstrated ownership mindset with end-to-end accountability for outcomes

• Excellent communicator, able to influence engineers, product peers, and senior leadership

• Experience supporting high-traffic, global or widely used products (e.g., 300k+ MAU)

• Experience making trade-offs between platform standardization and product-specific needs
   

Preferred

• Experience supporting web and mobile platforms at scale

• Payments, FinTech, or billing platform experience

• Experience with SMB workflows in trades, construction, or services

• Exposure to tools such as Jira, Productboard, Optimizely, Amplitude, Looker, Heap, or similar
   

Where:

This role can be based anywhere in Canada, with the option to work remotely or from one of our offices. Occasional travel to our Toronto office or EverCommerce headquarters in Denver may be required. Candidates must be eligible to work in Canada without sponsorship.

Benefits & Perks

• Flexibility to work where/how you want within your country of employment – in-office , remote, or hybrid

• Robust wellness benefits, including an annual wellness stipend

• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you

• Employee Stock Purchase Program

• Registered Retirement Savings Plan (RRSP) with 4% company match
   

The target base compensation for this position is $110,000 – $130,000 CAD per year. Final compensation is determined by factors such as location, experience, and expertise and may vary from the range listed.