34007242 - Senior Clerk at eThekwini… · Durban

Job Purpose: To maintain and utilize database of sewerage system and trade effluent users.

Key Responsibility Areas:

• Captures details of companies who discharge trade effluent on accounts database in order to raise charges

• Provides data in order to raise effluent charges.

• Provides data to ensure efficient review of company permits by Water Quality Officer.

• Provides data to raise user charges.

• Update database of sewered properties in order to maintain customer records.

• Provides data to raise ad hoc charges such as laboratory charges.

• Provides data to raise charges for unsewered properties.

• Imports data to raise trade effluent charges.

• Advises customers to satisfy customer queries (Batho Pele).

• Relieves for the Records Clerk to ensure efficient running of division.

• Deputises for the Chief Administrator/Accounts Administrator to ensure continued service at all times.

• Undertakes related assignments.

Competencies:

• Problem solving.

• Organisational awareness.

• Ethics and professionalism.

• Use of Technology.

• Data processing & analysis.

• Service delivery orientation.

• Communication.

• Client orientation and customer focus.

• Interpersonal relationships.

• Conative ability.

• Resilience.

• Learning orientation.

Qualifications

Essential Requirements:

• Grade 12 (NQF Level 4) or equivalent with Mathematics

• 1 Year relevant experience

• Computer Literacy. Preferred Requirements:

• 2 Years relevant experience.