Operations Support Specialist at Esquire Bank in Jericho, NY

Job Description:

Esquire Bank is seeking an On-Site back-office Operations Support Specialist in Jericho, Long Island (New York). The individual’s initial responsibility will be to provide daily assistance and diversified operational support within the department and throughout the other departments within the institution. These responsibilities will include but not limited to the processing of Wire transfers, Electronic Banking, and customer service.

Principal Responsibilities:

• Process incoming and outgoing wire transfers for both domestic and international wires in a timely and accurate manner and in compliance with bank policies and procedures.
• Review customer-originated outgoing wire transfers received via Online Banking
• Process ACH Exceptions, Stop Payment and ACH returns prior to deadlines.
• Adhere to established policies and procedures.
• Provide customer service as needed for account inquiries, positive pay, and remote deposit capture.
• Processing of rejected transactions including but limited to incoming Checks and ACHs.
• Ensure that all activities are performed in compliance with industry, Federal, State and Bank Secrecy Act regulatory requirements.

Other responsibilities can/will include:

• Perform operational tasks including but not limited to review of maintenance reports, processing FED adjustments, and responding to Legal notice requests.
• Processing of return items including but not limited to check returns and ACH returns.
• Perform online banking setups, requests, and customer service.
• Daily review and approval of remotely deposited checks.
• Perform daily various settlement proofs including but not limited to the Federal Reserve account and various GL accounts.

Background and Experience:

• A minimum of five years’ experience in banking operations with concentration in Wires and ACH preferred.
• A working knowledge of various FISERV products such as Signature, WireXchange, and Remote
• Deposit Capture, a plus.
• Microsoft Office skills
• Ability to collaborate with team members in a fast-paced environment and can effectively prioritize, supervise, and identify risk.
• Knowledge of Banking Regulations
• Strong communication and people skills with the ability to interact with all levels of the organization.

Location: Esquire Bank, Jericho, NY (On-site)

Full time – M-F 9:00 am - 6:00 pm

Estimated Salary Range:

• $55,000 - $75,000 / year
• Compensation may vary based on education, skills, qualifications and/or expertise.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person