Senior UX Designer (Research & Prototyping) at Epignosis · Athens

Senior UX Designer (Research & Prototyping)

At Epignosis our mission is simple yet bold: To make learning technologies accessible to every business, regardless of geography, sector, or company size. And we've been doing just that for more than two decades, empowering millions of people to grow, learn, and thrive through technology that's both powerful and affordable.

We're rapidly becoming one of Greece's largest SaaS companies, serving 12,000+ companies and 22+ million learners worldwide with solutions like TalentLMS (an award-winning cloud LMS built for simplicity), eFront (an enterprise LMS), TalentCards (a mobile app for deskless training), and TalentHR (a lightweight HRIS for people operations).

Our success is built on a team that believes that work should matter — not only to you, but to the world around you. We're looking for people who light up when solving hard problems, who care deeply about their craft, and who want to build something that genuinely helps people grow.

We're looking for a Senior UX Designer to join our Design team and help us create intuitive, impactful, and user-centered experiences across our products. In this role, you'll take ownership of UX research for major features and product areas, translating user insights into actionable recommendations and design solutions. You'll work closely with Product Designers, Product Managers, Engineers, and customer-facing teams, leveraging AI tools to accelerate research, prototyping, and design while ensuring that human judgment remains at the heart of every decision. If you're passionate about understanding users, solving complex design challenges, and shaping meaningful digital experiences in a fast-growing SaaS environment, we'd love to meet you.

Responsibilities

As a Senior UX Designer, you'll play a key role in shaping research-driven product experiences, leading UX research initiatives, and collaborating with cross-functional teams to turn insights into impactful design decisions.

• Lead UX research for major features and product areas, analyzing existing data, identifying user needs, and developing effective research plans.
• Plan and conduct usability tests, user interviews, and surveys, combining qualitative insights with behavioral data to uncover pain points and opportunities for improvement.
• Create rapid, testable prototypes using AI-powered tools to explore ideas and validate solutions with users before development.
• Translate research findings into actionable recommendations, user flows, wireframes, and information architecture that guide product and design decisions.
• Leverage AI tools throughout the research and design process to improve efficiency and innovation, while applying sound human judgment to ensure reliable outcomes.
• Develop and maintain evidence-based user personas and journey maps to support consistent, user-centered design decisions.
• Establish and maintain organized UX research practices, including research repositories, templates, and documentation standards, to make insights accessible and reusable across teams.
• Present research findings and advocate for user-centered design decisions to cross-functional stakeholders.
• Mentor and support junior and mid-level UX designers, sharing knowledge, best practices, and constructive feedback to help the team grow.

Requirements

To be successful in this role, you should have:

• 5+ years in UX roles, with a strong focus on research.
• Hands-on experience with qualitative and quantitative methods, and the judgment to choose the right one for the research question.
• Experience using AI in research work, with a critical eye on its output.
• Solid UX design skills: information architecture, user flows, wireframes, interaction design, usability heuristics, and accessibility.
• Experience building interactive prototypes quickly, leveraging AI tools.
• Comfortable with remote user testing platforms and product analytics tools (session replays, funnels, heatmaps).
• Experience mentoring or guiding other UXers.
• Fluent in Greek and English, and confident presenting findings to stakeholders.
• A degree in HCI, Design, Psychology, Education, or a related field, or equivalent experience.

Bonus points

• Experience with SaaS or B2B products.
• Experience with Learning Management Systems or other management platforms (HR systems, CMS, CRM).
• Basic data analysis skills (spreadsheets, Tableau).

Benefits

We've built a workplace where people can do the best work of their careers. Here's how we support that:

• Competitive salary and bonuses. Strong base pay plus performance rewards at personal, team, and company levels.
• Stock options for everyone. Build software that empowers millions of learners worldwide, and own a piece of what you're creating. All team members can become shareholders, and these options have already changed lives.
• Your health is covered in more ways than one. Private health coverage for every team member, access to a nutritionist, and our in-house blood bank — all part of our health and wellness support.
• Comprehensive family support. We're proud of our progressive family policy, one of the most generous in Greece.
• Daily meals and food allowance. Breakfast and catered lunch at our offices, plus a monthly meal allowance you control.
• Commute covered. OASA transport card or parking space near the office, whichever works for your commute.
• Hybrid work. Work from home and from our modern office in the heart of Athens.
• Learning budget for your growth. Coaching sessions, conferences, university degrees, creative pursuits — we fund it. Continuous learning is our mission and that includes you.
• Part of the Starttech Ventures ecosystem. Access to learning and collaboration across a portfolio of SaaS companies, with resources that support long-term growth.

Ready to kick-start your career in Talent Acquisition while helping build the teams behind technology that empowers millions of people to learn? Join us.