Surgical Coordinator/Medical Assistant

ENT and Allergy Associates of Florida has been serving the needs of our patients for 63 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

Our team is currently seeking a Surgical Coordinator/Medical Assistant for a full-time position, 8:00am -5:00pm, Monday - Friday, at our Sarasota office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top priority, and because we provide both diagnostic and rehabilitative services, our patients know they can depend on our team for their healthcare needs.

This is an excellent opportunity for an organized, motivated, and versatile individual who enjoys both the administrative and clinical aspects of healthcare. The ideal candidate will have experience coordinating surgical procedures, a working knowledge of medical terminology, and clinical experience or a strong interest in developing medical assisting skills. This position requires someone who is comfortable balancing surgical scheduling and coordination with direct patient care and clinical support.

Position Responsibilities

Surgical Coordination

• Answer patient calls and respond to inquiries regarding surgical procedures.

• Provide patient counseling and education under the direction of the surgeon and practice management.

• Verify surgical benefits, coordinate financial arrangements, and obtain required authorizations.

• Schedule surgical procedures at our credentialed surgery centers and hospitals.

• Communicate with patients, surgical facilities, and insurance carriers regarding surgical scheduling and status.

• Reconcile surgical deposits, copayments, and other applicable patient financial responsibilities.

• Coordinate medical clearances, preoperative testing, and required documentation.

• Ensure preoperative and postoperative instructions are communicated to patients in a timely manner.

• Obtain appropriate surgical consents and ensure required documentation is complete.

• Keep the surgeon informed of surgical scheduling, patient concerns, and outstanding requirements.

• Maintain accurate surgical records and documentation within the electronic medical record (EMR).

Medical Assistant / Clinical Support

• Assist physicians and advanced practice providers with patient care and clinical procedures.

• Room patients, obtain and document vital signs, and update medical histories and medication lists.

• Prepare examination rooms and ensure appropriate supplies and equipment are available.

• Assist with ENT examinations and in-office procedures within the scope of training and applicable regulations.

• Prepare patients for procedures and provide appropriate instructions under provider direction.

• Assist with obtaining and documenting specimens, performing clinical testing, and coordinating laboratory services as assigned.

• Maintain accurate and timely clinical documentation in the EMR.

• Assist with patient follow-up, prescription requests, and coordination of additional testing or referrals.

• Maintain cleanliness, organization, and appropriate stocking of clinical areas.

• Support the clinical team with patient flow and other medical assisting responsibilities as needed.

General Responsibilities

• Work collaboratively with physicians, advanced practice providers, clinical staff, and administrative team members.

• Demonstrate flexibility in transitioning between surgical coordination and clinical responsibilities based on daily practice needs.

• Maintain patient confidentiality and adhere to HIPAA requirements and established clinical protocols.

• Provide exceptional customer service and maintain a professional, compassionate approach to patient interactions.

• Perform other related duties as assigned.

Qualifications & Requirements

• Minimum of one year of experience in medical or surgical scheduling; ENT or specialty practice experience preferred.

• Previous clinical experience as a Medical Assistant is strongly preferred.

• Knowledge of medical terminology and familiarity with surgical procedures.

• Understanding of insurance verification, surgical authorizations, and medical clearance processes.

• Ability to prioritize multiple responsibilities and work efficiently in a fast-paced environment.

• Strong organizational skills, attention to detail, and follow-through.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and the ability to interact professionally with patients, physicians, and team members.

• Experience with electronic medical records (EMR) and strong computer literacy.

• Self-motivated, dependable, adaptable, and willing to learn all aspects of ENT surgical and clinical care.

• Ability to work independently while contributing positively to a team environment.

• Bilingual Speaking is a plus.

Benefits

• Medical, Dental and Vision: Effective the first of the month after 60 days of full-time employment.

• Company-Paid Short-Term Disability, Long-Term Disability and Life Insurance: Effective the first of the month after one year of full-time employment.

• 401(k): Effective the first of the month after one year of employment.

• Six Paid Holidays: Effective immediately.

• Paid Time Off: Earned per pay period.

Physical Demands

Coordination, manual dexterity, and physical ability sufficient to properly and adequately use various medical and office equipment required for the position. The position involves sitting, standing, walking, bending, and stooping throughout the workday. Responsibilities may also require travel between ENTAAF offices for support purposes. The incumbent must be capable of lifting up to 15 pounds. Reasonable accommodations will be made for qualified individuals with disabilities as needed to perform the essential functions of the position.

Compensation: Salary will be based on experience, qualifications, and skills.

We are an Equal Opportunity Employer.

All applicants being considered for employment are subject to comprehensive background screening, including criminal history, government records, credit history, drug screening (including nicotine and tobacco), driving records, and professional license verification, on all applicants being considered for positions.