Associate Delivery Manager at Endgame Systems in Seattle, WA

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs. Endgame Systems, LLC is a wholly-owned subsidiary of Elastic.  Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.  Endgame Systems, LLC, while a subsidiary of Elastic, is an independent entity focused on Government services. About the Role elastic.co's Professional Services team delivers solutions for some of the most complex search, observability, and cybersecurity challenges in the federal government. The Associate, Engagement is a developing delivery contributor who supports project execution across the public sector portfolio — working alongside senior Delivery Managers, architects, and consultants to keep engagements on track and customers satisfied. This is a customer-facing role with a defined scope — you'll own specific workstreams, support delivery operations, and build the foundational skills to grow into a full Delivery Manager over time. What You'll Do • Support end-to-end engagement execution including status reporting, meeting facilitation, risk tracking, and operational coordination • Work within established delivery standards and guidelines while exercising judgment to address day-to-day project challenges • Build and maintain working relationships with customer stakeholders, services sellers, architects, and third-party partners • Facilitate front-line customer interactions, escalating when appropriate to senior DMs or leadership • Contribute to delivery methodology improvements and lessons learned documentation • Complete elastic.co training and develop proficiency in our Outcome Based Delivery Methodology • Support account renewal and expansion efforts through active collaboration with Customer Success and Account Executives What You'll Bring • 3–5 years of experience in consulting, professional services, or project coordination — ideally within a federal or public sector environment • Demonstrated ability to manage tasks and workstreams within a larger project with strong prioritization and time management • Comfortable facilitating meetings, capturing decisions, and maintaining accountability with customer and internal stakeholders • Working knowledge of Professional Services Automation (PSA) tools • Strong written and verbal communication — able to translate technical context into clear status updates for non-technical audiences • Open to feedback, eager to learn, and able to operate under routine supervision while building toward greater autonomy • Familiarity with US federal delivery environments, government contracting constructs, or security onboarding processes a plus • Bachelor's degree or equivalent experience; PMP or Scrum certification a plus What Sets You Apart • You take ownership of your workstreams without being told twice • You're collaborative by default and build trust with customers and teammates quickly • You thrive in structured environments but can adapt when things change • You're building toward something — you want to grow into a senior delivery leader and are willing to do the work to get there Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $78,000—$108,000 USD.    ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Endgame Systems is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family  • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Double your charitable giving - We match up to $1500 (or local currency equivalent) • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Endgame Systems is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Please see here for our Privacy Statement.