Door Attendant - Part Time: Tuesday to… at Encore Luxury… · New York

DOOR ATTENDANT - PART TIME: TUESDAY TO SATURDAY 4PM-8PM DUTIES AND KEY RESPONSIBILITIES: • Provide efficient, friendly and courteous customer service while greeting Resident’s and their guests. • Answer questions and providing directions/ assistance in a professional manner when requested. • Assist Resident with bags, luggage and other items when necessary, opening doors for Resident’s and guests. • Make customer service, care and satisfaction the priority in every interaction. • Maintain excellent Resident relations using Resident/ guest’s names when possible. • Assist in other areas of the lobby/ reception area as requested. • Maintain friendly interactions with Resident, Management and co-workers at all time. • Alerting management of any Resident or safety concerns as necessary. • Assist Residents with vehicle parking.     QUALIFICATIONS: • Prior experience as a Door Attendant, Concierge, Greeter in a residential property, hotel or similar high-end establishment where guest relations and first impressions are emphasized. • An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers. • Proven ability to provide exceptional service while paying close attention to detail. • Well-mannered and impeccably groomed at all times. • Possess excellent interpersonal, verbal and written communication skills. • Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service. • Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents. • Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents. • Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests. • Able to stand for long periods of time and be able to lift 50-75lbs. • Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services.