Encore→
Event Sales Manager, Venues - Chicago, Illinois
Entry LevelOn-site
Location
Chicago, IL
Salary
$42k–$55k/yr
Experience
Not specified
Posted
1 month ago
Skills
technology sales experiencehospitality industry knowledgeaudiovisual sales experiencetechnical aptitudecomputer proficiencyrelationship managementsales accountabilitycommunication skillscollaboration
Job Description
Summary: Encore is a company focused on delivering exceptional event experiences, and they are seeking an Event Sales Manager to guide customers through their event planning journey. The role involves generating revenue through a consultative sales approach, maintaining relationships with hotel personnel, and ensuring a seamless event experience for clients.
Responsibilities:
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets
- Ensure all known opportunities are in CRM and completely accurate and updated at all times
- Support the sales forecasting efforts at home location, ensuring they are accurate and submitted timely
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
Required Qualifications:
- BS/BA or 1+ years of Encore or equivalent experience required
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
Preferred Qualifications:
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
Required Skills: Technology sales experience, Hospitality industry knowledge
Important Skills: Audiovisual sales experience, Technical aptitude, Computer proficiency
Nice-to-Have Skills: Relationship management, Sales accountability, communication skills, Collaboration