Assistant Community Manager at Enclave in Grand Forks, ND

ASSISTANT COMMUNITY MANAGER ABOUT US   "Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.   Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.  ABOUT THE ROLE  ASSISTANT COMMUNITY MANAGER As an Assistant Community Manager, you will play a vital role in overseeing and enhancing the daily operations of our properties, ensuring our tenants receive the exceptional service they deserve. The assistant manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.   POSITION LOGISTICS • Primary Work Location: Blackmore Apartments | Grand Forks, ND • Work Environment: On-Site • Work Schedule: Monday - Friday | Between 8 am - 6 pm with rotating Saturdays (10:00AM-2:00PM). Team members are expected to work a minimum of two Saturdays per month.  • Work Type: Full Time (40 hours/week)  WORK SCHEDULE: THE OFFICE/LOBBY HOURS ARE MONDAY - FRIDAY, 8:00 AM TO 6:00 PM, AND SATURDAY'S FROM 10:00 AM - 4:00 PM, THEREFORE WE NEED TEAM COVERAGE DURING THESE TIMES. THE MANAGER WILL ASSIGN SPECIFIC OPENING AND CLOSING SHIFTS, WHICH MAY ADJUST INDIVIDUALS SCHEDULES BY AN HOUR. TEAM MEMBERS WILL TYPICALLY NOT EXCEED 40 HOURS PER WEEK. IF SCHEDULED TO WORK ON A SATURDAY, THE MANAGER WILL ENSURE A WEEKDAY OFF TO MAINTAIN A BALANCED SCHEDULE.   WHO WE'RE LOOKING FOR We’re seeking an Assistant Community Manager to oversee assigned properties, ensuring high service standards and adherence to policies. You’ll collaborate with the Community Manager and Leasing Consultants to drive occupancy, manage tenant relations, and support property preservation efforts. As an Assistant Community Manager, you will: • Property Oversight: Ability to manage assigned properties, ensuring service standards and policies are followed. • Collaborative Partnership: Work closely with the Community Manager on marketing efforts and maintaining a steady pipeline of qualified renters. • Leasing Expertise: Partner with Leasing Consultants to effectively lease units, maximizing occupancy and income potential. • Policy Implementation: Assist in enforcing policies and procedures that promote property preservation and tenant satisfaction. • Team Management: Support the Community Manager in managing assigned personnel, working together to meet occupancy goals and maintain high tenant and owner satisfaction. • Problem-Solving: Address and resolve difficult tenant issues while maintaining positive relationships and property integrity   WE'RE SEEKING INDIVIDUALS WHO ARE:  • Customer-focused and thrive in people-centric environments • Have a solid understanding of financial statements and the ability to drive property performance. • Capable of directing and supporting a team effectively. • Proactive problem-solvers with an analytical mindset • Confident communicators with excellent verbal and written skills • Highly organized and detail-oriented, with a knack for planning and multitasking • Tech-savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio   QUALIFICATIONS • A High School Diploma (or equivalent) is required. • A minimum of 3 years of sales experience, with a track record of success. • Residential property management experience is a plus, but not required. • Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus. • Valid driver's license and reliable transportation   TOTAL REWARDS APPROACH TOTAL REWARDS APPROACH  Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.  At Enclave, we’re proud to offer a comprehensive benefits package that supports your personal well-being, professional growth, and financial future. Financial Wellbeing • Competitive pay with ongoing performance review • Role specific bonus potential and/or commission programs • 401(k) with company match • Various supplemental insurance options • Employee referral program • Housing allowance program Health & Wellness • Medical, dental & vision plans Company-paid life & disability insurance • Health Savings Accounts (HSA) with employer contribution • Dependent Care Flexible Spending Accounts (FSA) • Mental health resources & employee assistance programs • Paid bereavement & parental leave program • Paid Time Off (PTO) plans, paid holiday and volunteer programs Career & Culture • Tuition reimbursement and leadership development opportunities • Team-building and community engagement opportunities • Employee recognition programs • Supportive, values-driven work environment • Regular team member feedback surveys to drive workplace improvements At Enclave, we build more than spaces—we build rewarding careers. Join a team where your growth is supported, your contributions are valued, and your future is invested in. Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT). Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Enclave does not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Talent Acquisition Team.