DC Operations Manager (40348) at Emser Tile in Suffolk, VA

Key Responsibilities

• Ensures the execution of company policies and procedures
• Responsible for Training / Development of entire warehouse staff
• Plans daily staffing levels based on business needs of incoming and outgoing shipments to manage overtime
• Accountable for key operational metrics, on time delivery, order accuracy, shipment integrity, on time receiving of inbound freight, and inventory accuracy
• Drives operational efficiencies throughout the DC
• Drives safety program
• Drives inefficient and clean work environment
• Manages material handling equipment to reduce downtime
• Maintains facility equipment, dock levelers, dock doors, lighting, shipping and receiving yards, office space
• Manages employee evaluations
• Conducts daily meeting with department supervisors
• Partners with branch management to improve service
• Communicates with corporate office teams to address operational issues
• Drives continues improvement projects
• Reviews and revises productivity metrics with department heads to drive productivity improvements

Qualifications (Knowledge/Skills/Abilities/Experience)

• Minimum of 5 years of recent experience in an Operations Manager role
• Process improvement or change management experience
• Successful experience in Training and Development
• Experience in development of operational procedures and programs
• Detail orientation; ability to review and assess details quickly
• Numbers Oriented; Profit and Less Statement management
• Well-developed cognitive skills
• Solution Oriented; able to determine solution for multiple levels of the business
• Strong written and verbal communication skills
• Proficient in MS Excel, Outlook and Word

Working conditions (Branch/DC Positions)

• Work in enclosed offices and warehouse environment
• Occasionally outdoors in all weather conditions, including hot, cold, wet / dry weather
• Move over and/or around obstacles on the ground, and working in the vicinity of operating forklifts.

Physical requirements (Branch/DC Positions)

• Stand, use hands, and reach with hands and arms
• Walk, stoop, kneel, crouch, or crawl
• Sit, climb or balance
• Lift and/or move up to 50 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus
• Exposure to moving mechanical parts
• Occasionally exposed to fumes or airborne particles
• May be exposed to a wide range of temperatures
• The noise level is usually loud
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.