Scheduler - Home Health at Empath Health in Brandon, FL

Empath Home Health, a member of Empath Health is seeking a resourceful and dedicated Home Health Scheduler to support our home health team in Brandon, FL.

Award-Winning Home Health: Recognized as one of America's Home Health Providers for 2026, Empath Home Health delivers high‑quality, outcomes‑driven care trusted by patients, families, and healthcare professionals. Empath Home Health provides skilled nursing and therapy services to help patients recover and maintain independence at home, along with personal care support that assists with daily needs as part of a seamless continuum of care.

Schedule: M-F 8:30am-5pm

Location: Brandon, FL. Role is fully onsite.

What you'll Do

• Enter scheduling data into Homecare Homebase HCHB and schedules clinical staff according to care plans/evaluations, location, and staff availability.
• Process all incoming patient referrals from physicians and acute/non-acute facilities.
• Verify Medicare benefit eligibility through on-line DDE checks; and if necessary, confirm beneficiary’s status with other agencies by phone.
• Determine and communicate medical complexity/acuity of all referred patients and their orders to the Clinical Coordinator.
• Coordinate patient care with various members of the healthcare team, including physicians, physician’s office staff, hospital discharge planners/case managers, and Territory Managers.
• Maintain confidentiality of patient information and all Empath Health operations.
• Support and carry out the organization’s mission, vision, and values on a consistent basis.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• At least one (1) year of experience in Home Health scheduling is strongly preferred.
• EMR experience with Homecare Homebase (HCHB) is ideal.
• High School Diploma or GED is required.
• Currently licensed as a Licensed Practical Nurse (LPN) in Florida is preferred.
• Demonstrates strengths in collaboration and partnership to attain strategic goals, organization, problem-solving, time management, decision-making, and follow-through.
• Advanced interpersonal skills including verbal and written communication skills.
• Able to work autonomously with minimum supervision.

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.