Emirates Flight Catering→
Senior Sous Chef- UAE National at Emirates… · Dubai
Skills
Job Description
The job holder is responsible for managing the operations of an assigned kitchen (Hot, Cold, Pastry, or Assembly), ensuring compliance with established processes, specifications, controls, and quality standards to deliver safe, high-quality products and operational excellence. The role also supports the effective operation of the East Wing Production Department by undertaking Chef on Duty responsibilities during assigned shifts.
Responsibilities
- Manage kitchen production operations and workflow execution to ensure operational continuity, timely delivery, and achievement of production targets in line with airline catering requirements.
- Optimize production planning and resource utilization by aligning manpower, equipment, materials, and capacity requirements to achieve operational efficiency, cost effectiveness, and service delivery objectives.
- Ensure implementation of kitchen SOPs, recipes, food safety, and regulatory standards across all production areas to maintain compliance and operational consistency.
- Establish production quality control measures to ensure adherence to portion control, yield, presentation, labelling, product specifications, and airline/customer requirements.
- Monitor operational performance, risks, and challenges by implementing corrective actions and improvement plans to resolve issues, enhance efficiency, and support business objectives.
- Drive continuous improvement initiatives through lean practices, waste reduction, productivity enhancement, and cost optimization without compromising quality standards.
- Lead and develop Sous Chefs and production teams through coaching, performance management, and capability development to strengthen leadership effectiveness and maintain operational standards.
- Maintain effective communication, reporting, and stakeholder coordination with the Executive Sous Chef and other key stakeholders to support operational decision-making, issue resolution, and service excellence.
- Conduct quality assurance reviews and process verification activities to evaluate operational effectiveness, sustain compliance, and support continuous improvement and customer satisfaction.
Qualifications
Education Qualification:
- High Diploma or Degree in Hotel Management, Culinary Arts, or a related field.
Work Experience:
- Minimum 6 years of culinary experience.
- Relevant culinary certification.
Skills:
- Strong knowledge of food products, production processes, and large-scale in-house kitchen operations.
- Extensive knowledge of cooking techniques across various cuisines, with experience in 5-star hotel catering environments.
- Experience in recipe creation, menu development, and food costing.
- Proven leadership, coaching, training, and delegation skills to effectively manage a diverse, multi-national workforce.
- Experience in managing high-volume a la carte and/or banqueting operations within a large kitchen team.
- Strong organizational, communication, problem-solving, and decision-making skills to effectively manage operational challenges.
About the Company
EKFC (https://www.emiratesflightcatering.com/about-us/):
Build Your Future With Us
At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.
Why Work With Us
At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.
You’ll be part of:
- A globally recognised organisation within the Emirates Group ecosystem
- A diverse, multicultural workforce united by shared standards and values
- A fast‑paced, operational environment where responsibility and professionalism matter
- A workplace that values integrity, accountability, and continuous improvement
Life at EKFC
What you can expect:
- Collaborative and approachable leadership
- A diverse, multicultural team
- Open communication and transparency
Rewards & Benefits
We offer a competitive benefits package designed to support your well-being:
- Competitive salary and benefits
- Two duty meals provided at EKFC
- Health and wellness coverage
- Paid time off and public holidays
- Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
- Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
- Learning and development support
- Team events and engagement activities
(Benefits may vary by role and location.)
Our Recruitment Journey
Our recruitment process is designed to be transparent and respectful:
- Application review
- Initial interview or assessment
- Technical Interview & Case Study presentation
- Background Check
- Employment Contract
We aim to keep candidates informed every step of the way.
(The recruitment and interview process may vary depending on the role.)