Elmington→
Affordable Regional Manager - Knoxville at Elmington in Knoxville
Mid LevelOn-siteKnoxville
Job Description
Regional Manager
Affordable Housing Portfolio — Elmington Living
At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.
ROLE OVERVIEW
As a Regional Manager, you'll be the driving force behind a portfolio of affordable housing communities — sharpening operations, keeping financial performance on track, and building teams that deliver. You'll partner closely with Community Directors, step in as the go-to leader when challenges arise, and help every property hit strong results while creating the kind of resident experience that makes a house feel like home. This is a role for someone who wants real ownership, real impact, and a real seat at the table.
WHY YOU'LL LOVE WORKING HERE
- Competitive compensation that reflects the market and the impact of the role
- Monthly bonus opportunities tied to achievable KPIs
- Medical, dental, and vision benefits starting the 1st of the month following your hire date — no long waiting period
- Company-provided life insurance, short-term disability, and long-term disability coverage
- 401(k) eligibility after 90 days, with company match
- Vacation, sick, and personal time accrual to help you recharge
- 10 paid holidays each year
- Cell phone reimbursement to support you while you're out in the field
WHAT YOUR DAY-TO-DAY WILL LOOK LIKE
- Keep your finger on the pulse of property performance by tracking NOI, NRI, bad debt, management fees, and physical occupancy against budget
- Be out where the action happens — maintaining a near-daily on-site presence across your portfolio (a minimum of 4 days per week), including a formal site visit and inspection at each property every week to review curb appeal, apartment home readiness, and maintenance standards
- Partner with Community Directors to review monthly financials, identify variances, and turn insights into decisive corrective action
- Own the property-level action plans Community Directors build for underperforming assets, holding them accountable for progress, while also driving your own portfolio-level strategy
- Stay on top of AR and AP performance across the portfolio, spotting trends and outliers early so you can speak with confidence to the RVP and Asset Management
- Lead monthly formal site inspections across your properties to keep them sharp, prepared, and performing at their best
COMPLIANCE CONFIDENCE
- Keep every property audit-ready and in full compliance with LIHTC, HUD, Section 8, and applicable state program requirements
- Prepare properties for REAC, MOR, and state agency inspections, then lead sharp, effective corrective action plans when findings arise
- Audit income certifications, recertifications, and waitlist management for accuracy and timeliness
TEAM LEADERSHIP & SUPPORT
- Meet one-on-one with each of your Community Directors every week to align on performance, priorities, and how you can support them
- Coach, develop, and hold your Community Directors accountable across your assigned portfolio
- Play an active role in hiring, onboarding, and training on-site leasing and management teams so they walk in ready to succeed
RESIDENT & COMMUNITY CONNECTION
- Drive timely, professional resolution of resident concerns and escalations with a focus on service and solutions
- Partner on marketing and leasing strategies that help communities reach and maintain target occupancy
- Champion resident retention and community engagement efforts that turn residents into neighbors who stay
REGIONAL MANAGER MUST HAVES
- 2-4 years of property management experience, including experience in a multi-site or supervisory role
- Affordable housing experience is a must — LIHTC, HUD, Section 8, and state program knowledge will help you hit the ground running
- A road-ready leader who thrives in the field, with a minimum of 4 days per week visiting and supporting properties (estimated 80% travel)
- A valid driver's license and the ability to travel regularly to assigned communities
- Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software
WE'RE LOOKING FOR SOMEONE WHO BRINGS
- A natural organizer who keeps priorities, people, and properties moving in the right direction
- A confident communicator who writes clearly, speaks professionally, and builds strong relationships across teams
- A hands-on leader who thrives on coaching, developing, and bringing out the best in others
- A sharp read on cash flow and how it drives property-level financial performance
- Nice to have: TCS, COS, HCCP, or CPM
JOIN US
At Elmington Living, we're redefining what property management can look like — and we're looking for leaders ready to help us raise the bar. With 70+ communities across the U.S. and a fast-growing presence rooted in Nashville, our work is driven by heart, hustle, and an unwavering commitment to doing things the right way. If you're ready to bring your experience, energy, and leadership to a company built on People First, Always. Execution with Integrity. Excellence by Design. — we'd love to meet you.
Elmington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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