Elevated Huts→
Office Manager at Elevated Huts in MESA, AZ
Job Description
Office Manager
Regular Full Time · Location: MESA, AZ, US
Office Manager
Location: Downtown Mesa, Arizona
Company
Cheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream... Craft some tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace for our friends, and do it all in a relaxed environment where people could escape the grind. We couldn't have accomplished anything without the help of many hardworking friends along the way, and now we need you to help us continue our journey!
At Cheba Hut, we do it a little differently. We're real people who craft real food for other real people. We give a damn and take pride in what we do. We embrace individuality. We puff, puff, give. And we choose to flip the bird to the man!
Behind every great shop is a team making sure all the moving parts are working like they're supposed to. That's where you come in. Our office is the behind-the-scenes support system for our Arizona shops. From making sure our people and vendors get paid to keeping the books straight and the administrative wheels turning, we help keep the whole operation rolling.
We're looking for someone who can lead a team, build great systems, keep an eye on the numbers, and make sure our shops have the support they need. If you're a people-first leader who loves a good process, isn't afraid of a spreadsheet, and knows the little details make a big difference, you might be our kind of person!
Summary
As the Cheba Hut Office Manager, you'll lead a team of four people responsible for the financial, administrative, and payroll functions supporting our Arizona restaurant operations.
You'll oversee three key areas: Office Administration, Bookkeeping & Accounting, and Payroll Administration. Your job is to develop your people, establish clear expectations, monitor performance, and build systems that keep important work moving accurately and on time.
This isn't just about keeping the office busy. It's about building a team that takes ownership, gets the job done, and supports our shops without needing someone looking over their shoulder every five minutes.
Areas of Responsibility
1. Office Administration
Office Administrator
The organizational glue that keeps the office and our shops connected.
Oversee general administrative functions, including employee records, business licenses, permits, insurance, vendor information, and other important documentation.
Ensure office communications, administrative requests, and day-to-day support for our Arizona shops are handled efficiently and consistently.
2. Bookkeeping & Accounting
Two Bookkeepers
The number crunchers keeping our financial house in order.
Oversee accounts payable, accounts receivable, vendor payments, bank and credit card reconciliations, and expense reporting.
Ensure accurate financial records, coordination between Toast and QuickBooks, and timely monthly financial reporting.
3. Payroll Administration
Payroll Administrator
Making sure our crew gets paid accurately and on time. Because nobody likes a paycheck surprise.
Oversee payroll processing through ADP Workforce Now, including timekeeping, hours, tips, employee changes, and payroll deadlines.
Ensure payroll accuracy, timely reporting, and resolution of employee pay issues.
Key Responsibilities
Leadership & Development
Lead, coach, and develop your office team. Help people build their skills, take ownership, and grow in their roles.
Establish clear expectations, priorities, and deadlines.
Hold your team accountable for the accuracy, quality, and timeliness of their work.
Identify individual strengths, provide constructive feedback, and create opportunities for growth.
Cross-train employees and establish backup coverage so critical functions don't depend on one person.
Build a positive office culture centered on communication, collaboration, and follow-through.
Office Operations & Financial Accountability
Ensure the office provides consistent, dependable support to our Arizona shops. We work for the shops, not the other way around!
Oversee the accuracy and timeliness of bookkeeping, payroll, and administrative functions.
Coordinate month-end close and ensure financial information is organized and delivered on schedule.
Maintain visibility into outstanding invoices, payment schedules, deposits, payroll deadlines, and other critical responsibilities.
Provide ownership with accurate, reliable financial and operational information.
Identify discrepancies and ensure problems are investigated and resolved.
Metrics & Process Management
Establish and maintain meaningful KPIs for the office and each functional area.
Monitor accuracy, timeliness, completion rates, and outstanding work.
Review performance regularly with ownership and the office team.
Build and maintain SOPs, checklists, calendars, and reporting tools for recurring responsibilities.
Identify inefficiencies and opportunities to improve how the office operates.
Take ownership of problems and see improvements through to completion.
Requirements
Knowledge, Abilities & Skills
People-first leadership style with a genuine interest in developing others.
Strong organizational skills and exceptional attention to detail.
Ability to establish priorities and manage multiple deadlines.
Strong sense of personal accountability and the ability to build accountability within a team.
Comfortable working with financial reports, spreadsheets, and business metrics.
Strong communication and problem-solving skills.
Ability to work effectively with restaurant managers, ownership, vendors, and office employees.
Systems-oriented mindset with a passion for building repeatable processes.
Ability to delegate effectively while maintaining accountability for results.
Education & Experience
5–7 years of experience in office management, administrative leadership, or accounting operations.
Previous experience managing and developing a team.
Experience supporting a multi-unit restaurant, retail, or hospitality organization is a strong plus.
Working knowledge of accounts payable, accounts receivable, bookkeeping, payroll, and financial reporting.
Experience with QuickBooks, Toast, ADP Workforce Now, Ramp, and Excel/Google Sheets preferred.
What Success Looks Like
Your team knows what they're responsible for and consistently gets it done.
Our shops receive timely, dependable support from the office.
Payroll is accurate and on time. Vendors are paid. Books are current.
Financial records and reporting are accurate and reliable.
Critical responsibilities have documented processes and don't depend on one person's memory.
Your team is growing, taking ownership, and getting better at what they do.
Ownership has confidence that the office is handling its responsibilities without having to chase down answers.
At the end of the day, we want someone who takes pride in building a great team, keeping the operation organized, and making life easier for the people working in our shops. If you can do that while having a little fun along the way, we think you'll fit right in.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Employee discount
Work Location: In person – Downtown Mesa, Arizona