Assistant Site Manager | Drive the Team.… at El Car Wash · Oakland…

ASSISTANT SITE MANAGER | DRIVE THE TEAM. OWN THE RESULTS. WHAT YOU'LL OWN    Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.  Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.  Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.  Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.  Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.  Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.  Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.  Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.    WHAT YOU BRING  • Reliable attendance — you model the standard for the entire team  • Proven supervisory or shift management experience — you've held a team accountable before  • Strong real-time coach — you develop people, not just direct them  • Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it  • Operationally sharp — you manage labor, scheduling, and throughput simultaneously  • Customer-first mindset even under pressure  • Comfortable reading daily metrics and taking action on them  • Flexible availability including evenings, weekends, and holidays  • Background in car wash, QSR, retail, or hospitality is a plus  • High school diploma or equivalent; Associate's or higher in Business is a plus    HOW YOU SHOW UP — ECW COMPETENCIES  • Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.  • Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.  • Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.  • Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.  • Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.  • Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.    Why El Car Wash  Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.    WHAT YOU'LL GET  • Full comprehensive benefits (Health, Vision, Dental)  • 401(k) with 4% match — yes, free money  • Paid time off  • Parental leave (maternity & paternity)  • Tuition reimbursement  • Pet insurance  • On-the-job training and real career growth  • FREE car washes