Head Waiter at Edwardian Hotels London in London, England, GB

Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter/ Waitress to join our exclusive Japanese Rooftop Bar and Restaurant - 8 At The Londoner. Overview: Lead and motivate the waiting team during service, creating a polished, effortless guest experience. Take ownership of your section and ensure the highest standards of service and attention to detail. Build a strong knowledge of our Japanese-inspired food, cocktails, wines and spirits, confidently guiding guests through the experience. Anticipate guests' needs and create memorable, personalised moments. Support the development of Waiters and Commis Waiters through coaching, encouragement and on-the-job training. Communicate seamlessly with the kitchen, bar and wider team to ensure a smooth and well-paced service. Handle guest feedback confidently and professionally. Uphold our standards while bringing warmth, personality and energy to every service. About You: A genuine passion for hospitality and creating memorable experiences. Strong food and beverage knowledge. Natural leadership skills and the confidence to guide and inspire a team. A warm, engaging personality and impeccable presentation. Excellent communication and organisational skills. The ability to remain composed and attentive in a fast-paced environment. A sharp eye for detail and a natural instinct for what great service looks and feels like. An interest in Japanese food, cocktails and spirits would be a real advantage. Our Benefits Package: · Competitive salary · 28 days Holiday per annum including Bank Holidays increasing with long service · Complimentary hot meals, salad bar and unlimited beverages provided daily · Recommend a Friend Scheme of up to £500 per friend recommended. · Annual complimentary night stays within our hotels · Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends · Access to a discount platform for all of the most popular stores and outlets · Auto enrolment into our company pension scheme · Regular social events across all hotels · Annual company recognition events held in January each year · Wellbeing champions across all of our hotels · Access to our company doctor for medical appointments and occupational health support · Access for all hosts to our online learning platform Edwardian Academy · Opportunities for promotion and a wide range of training programs to support your development Eligibility · In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.