Laundry Runner FT- Chelsea Hotel - Toronto at Eaton DC in CA

Take full linen racks to linen rooms on guest floors and bring empty racks to the Laundry Department

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.

Purpose

Take full linen racks to linen rooms on guest floors and bring empty racks to the Laundry Department

Principal Responsibilities

• Follow proper procedures when entering guest rooms.
• Take full rack to linen rooms on each floor of the Hotel.
• Bring empty linen racks to the Housekeeping Department.
• Replenish linen to ensure Room Attendants can complete their room assignments.
• Report any lost and found items to Manager on duty.
• Adhere to and comply with all safety regulations when handling hazardous materials according to the MDS.
• Safe effective use of equipment.
• Use only chemicals and safety equipment provided by the Hotel.
• Comply with all Hotel policies and procedures.
• Perform other tasks as assigned by Management.

Key Result Areas

Business

• Open communication with Managers to report challenges and issues.

Customer Satisfaction

• Should always conduct him/herself with a pleasant and helpful attitude towards guest, co-workers and managers.

Process Improvement/ Productivity

• Only in the absence of Housekeeping Midnight Runner will the Laundry Runner respond to guest calls and deliver items to rooms such as hair dryer and cots**.**
• Performs Housekeeping duties as required to balance the workload of the Department or to meet deadlines.
• Report deficiencies or broken equipment to Laundry/Housekeeping Management.

Academic and Working Qualifications

Working Experience

• Previous experience working in a laundry facility is an asset.

Soft Skills

• Strong work ethic.

• Able to work effectively in a team environment.

• Good communication skills.

Language

• Must be able to speak and understand English.

Physical Requirements

• Flexible in availability.

• Able to stand for long periods of time.

• Able to lift, bend and walk distances.

• Able to lift weights of up to 40 lbs/20kgs.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

For more information about the property, please visit: https://www.chelseatoronto.com/en/