Customer Support Executive - Chat Process at Easynxt… · Gurugram

Customer Support Executive - Chat Process

Key Responsibility Area:

• Respond promptly to customer inquiries through live chat.
• Identify and resolve customer issues efficiently and professionally.
• Provide accurate information about products and services.
• Document customer interactions and maintain customer records.
• Escalate unresolved issues to appropriate teams when necessary.
• Maintain a positive and professional demeanor with customers.
• Manage multiple chat conversations simultaneously.
• Follow up with customers to ensure their issues are resolved.

Pay: ₹15,000.00 - ₹19,000.00 per month

Work Location: In person