Medical Receptionist at Ear, Nose & Throat Consultants in Novi, MI

Job Summary:

Ear, Nose & Throat Consultants (ENTC), with multiple locations in Oakland, Wayne, and Macomb Counties, is excited to announce multiple opportunities to become an integral part of our growing team as a full-time Medical Receptionist!

As a Medical Receptionist, you will be directly involved in our Perfect Patient Journey, ensuring that we deliver patient-focused care at all times. We are looking for individuals who learn quickly, are capable of working independently as well as part of a team and have a positive attitude.

Duties/Responsibilities:

• Greet patient(s) immediately upon their arrival.
• Effectively manages patient schedule.
• Coordinate check-in and check-out of patients.
• Organize required intake paperwork.
• Scan patient documents.
• Collect patient co-pays, balances and deductibles.
• Prep/maintain patient charts.
• File/organize patient charts and documents.
• Verify insurance upon patient arrival.
• Schedule patients follow up appointments.
• This job requires on-site presence and cannot be performed remotely.

Required Skills/Abilities:

• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Must be customer service oriented.
• Preferred experience in a medical setting.
• Preferred use of medical terminology.
• Preferred knowledge of insurance.

Education and Experience:

• High school diploma or equivalent.
• At least two years’ related experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.