Member Service Representative at Eagle Lake… · Gouldsboro

Eagle Lake Community Association is a premier private recreational lake community in the Poconos. We are currently seeking a dedicated and self-motivated individual to join our community management office. This position involves multi-faceted responsibilities requiring a keen-eye and attention to detail. The successful candidate should have strong office/administrative skills as well as excellent customer service skills, good organizational skills, and the ability to interact with other employees and community members in a professional manner are a must.

A successful applicant for Member Service Representative meets the following criteria:

• Customer Service Oriented.
• Proficient computer skills and experience using Microsoft Office applications.
• Flexible Availability, Weekend and Holiday work will be required.
• Strong communication skills. Effectively work within a fast-paced office, interacting with coworkers, contractors, and property owners daily.
• Detail Oriented, maintaining consistent records while balancing inter office activity.
• Complete independent projects while ensuring team objectives are met.
• Be flexible with task assignments and other duties as assigned
• Proficient in Microsoft Office.
• Physical Demands of the job include walking, standing, sitting, frequent up and down, and some minor lifting.
• Must be family oriented and be able to pass Pennsylvania Act 153 Clearances.

Reports to: Community Management Office Manager

This is a full-time position with weekends required.

Pay: $15.00 - $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person